> ## Documentation Index > Fetch the complete documentation index at: https://docs.florists.digital/llms.txt > Use this file to discover all available pages before exploring further. # Order Board > Put a live order board on a TV in your workroom — what it shows, how to set it up, and how to pick a screen that reads from across the room. The **Order Board** is a live wall display for your workroom, modelled on the order screens used in restaurant kitchens. Put it on a TV, leave it alone, and it shows your team what still needs making, what's ready, and how the day is going — readable from across the room, with no keyboard or mouse. Open it from the dashboard: the **Displays** button (computer-monitor icon above the orders table) > **Order Board**. ## What's on the screen The board is designed to be read at a glance, from a distance, without touching anything. * **Status rail (top)** — a fixed count for each stage: Unconfirmed, Confirmed, Ready, Out For Delivery, Fulfilled, and (if your shop uses courier fulfilment) With Courier, plus your overall progress percentage and a clock. The stages never move around, so your team learns where to look. * **Make-up tickets (middle)** — one large ticket for every order that still needs preparing. Each ticket leads with a big order number, then the recipient name, a one-line item summary, and stickers for the fulfilment type (delivery, collection, relay, courier), the time, and who it's assigned to. Orders past their stated time get a red **Overdue** sticker and jump to the front; unconfirmed orders are tagged and shown ahead of confirmed work. * **Handoff strip (bottom)** — once an order is made it drops to a compact number-and-name card in a colour-zoned section: **Ready** (indigo), **Out For Delivery / With Courier** (purple), **Fulfilled** (green). Each section has its own tinted background and dark header so the zones stay distinct even on a TV that washes colours out. Out For Delivery cards also carry a small **time sticker** (AM, BY 12:00, a time range) and timed deliveries sort to the top, so when a customer rings to ask "is it still out?", the answer is one glance away. * **Tomorrow's queue** — whenever today's work leaves spare room on the canvas, the board fills it with the next work date's make-up tickets below a dark **Tomorrow** divider. Shops that make tomorrow's orders today see their real queue all day instead of a blank screen; shops that work day-of see it appear as the afternoon frees up. Empty days are skipped, so a Saturday board previews Monday. The strip and the canvas share the screen based on where your orders actually are: a busy morning gives the make-up grid every row, and a cleared-down afternoon grows the handoff sections until every Ready, Out and Fulfilled card is on screen. The board also watches the clock for you. * **Due soon** — an order with a stated time turns orange within an hour of its deadline, and **red with an Overdue sticker** once the time has passed. Urgent work automatically moves to the front of the grid. * **New orders** — an order that has just arrived pulses briefly so it catches the eye from across the room. * **Make-up complete** — a green badge appears in the header once everything for today is made, and the rail shows a count for the next work date so the afternoon shift can see what's coming. * **Not updating?** — if the board can't reach the server it shows a red "Not updating" banner with the time of the last successful refresh, rather than quietly displaying old information. If more orders exist than fit on screen, the board keeps the most urgent tickets fixed in place and slowly cycles the remainder through the last slot (marked **+N more**) rather than shrinking the text, so it stays readable. Handoff sections do the same: their final row rotates through anything that doesn't fit, and clicking a section's header (when you have a mouse) opens the full list at once. The board refreshes itself every 30 seconds, so as your team updates orders on the dashboard or the [Digital Florists App](/get-started/companion-app), the wall display follows along. The best pairing is the app in your florists' pockets and the board on the wall. Nobody reads fine detail off the TV — they glance at the board for the big picture and open the order on their phone for the recipe, notes, and card message. Clicking a ticket (when you do have a mouse) opens the full order too. ## Board options A small settings row sits at the bottom of the board. Set it up once from a computer — your choices are saved into the page address, so a display that restarts comes back exactly as you configured it. * **Display** — **TV** (the default) sizes everything to be read from across a room. **Desk** shrinks the board about 20% for a monitor at arm's length — the right choice if the board runs on a computer screen next to the till rather than a wall TV. * **Progress target** — whether the progress percentage tracks orders marked **Ready** (how far through making you are) or **Fulfilled** (how much is out the door). * **Addresses** — adds the delivery address to each make-up ticket. Useful if the same screen guides van loading. * **Night dim** — blanks the board to a dark clock between 10pm and 6am, which protects the TV panel from displaying a static image all night. On by default; turn it off if your hours don't suit it. * **Date** — open the board without a date (the best kiosk bookmark) and it follows the calendar for you: today's orders stay on the board all day, and the next work date's make-up queue appears below the **Tomorrow** divider as space allows. Opening the board while the dashboard is on today gives you this self-updating mode; opening it from a different date pins the board to that date. Add `?date=all` to the address to show every upcoming order at once. Multi-shop businesses can point each screen at its own branch by adding `?location=` with the location's ID. The board is a web page shown in a browser, so you need two things: a screen, and a small computer to drive it. A TV can't run the board on its own. Pick the screen first, then sort the computer under [Driving the screen](#driving-the-screen). ## Choosing a screen Any TV or monitor with an HDMI input works. What matters is size against viewing distance: | Viewing distance | Suggested screen | | ---------------- | ---------------- | | Up to 2 m | 32" | | 2–3 m | 40–43" | | 3–4 m | 50–55" | | 4 m + | 65" | A few buying pointers. * **1080p is fine.** The board's text is sized for it. A 4K set is slightly sharper but makes no practical difference at these distances. * **Prefer a standard LCD/LED TV.** Avoid OLED for this: the board is static for hours at a time, which is exactly what causes OLED burn-in. * **Bright room, bright screen.** Workrooms are usually well lit. A screen rated around 350 nits or more holds up much better against glare, and a matte screen beats a glossy one. ## Setting up the TV Consumer TVs ship with settings that fight a computer picture. Five minutes in the TV's menus makes a big difference: Find the aspect ratio / picture size setting and choose **Just Scan**, **Screen Fit**, **Full Pixel**, **1:1**, or your TV's equivalent. Without this, the TV crops the edges of the picture (overscan) and you'll lose the edges of the board. If your TV lets you rename or set the type of the HDMI input, set it to **PC**. This switches the TV into a mode that renders text sharply and turns off video processing. Disable motion smoothing / motion interpolation, noise reduction, and dynamic contrast — they blur and shimmer static text. Then check the eco menu: turn off **auto power-off**, **sleep timers**, and **no-signal standby**, or the TV will switch itself off mid-afternoon because nobody touched the remote. Turn the backlight up high enough that the board stays readable at the brightest time of day, and position the screen so windows and ceiling lights aren't reflected directly in it. ## Driving the screen The board is a web page, so it needs something running a browser plugged into the TV. Two good options, in order of preference. * **A spare PC or Mac mini** — the most reliable option, and quick to log in on. Any cheap refurbished mini PC is more than enough. * **A laptop you already own** — fine to start with; set it to never sleep while plugged in. Connect it by HDMI, log into Digital Florists, open the Order Board, and press F11 (Windows) or Ctrl+Cmd+F (Mac) to make the browser full screen. ### Run it as a kiosk (optional) For a screen that comes back on its own after a power cut, launch Chrome in kiosk mode with your board's address (copy it from the browser after setting your options). On **Windows**, save the command as a shortcut in your Startup folder. On **Mac**, run it in Terminal, or wrap it in an app added to **System Settings** > **General** > **Login Items**. ```text Windows theme={null} "C:\Program Files\Google\Chrome\Application\chrome.exe" --kiosk "https://your-shop.digitalflorists.com/dashboard/displays/board" ``` ```bash Mac theme={null} /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome --kiosk "https://your-shop.digitalflorists.com/dashboard/displays/board" ``` Then stop the computer sleeping: * **Windows**: **Settings** > **System** > **Power** — set screen and sleep to **Never** while plugged in. * **Mac**: **System Settings** > **Displays** > **Advanced** — prevent automatic sleeping; and in **Displays**, keep the resolution at the TV's native setting with browser zoom at 100%. The board compensates automatically if the scale is wrong (and shows a small amber note in its settings row when it is), but the picture is only pin-sharp at the native setting. Log in on the display computer with its own staff user rather than an owner account, and don't leave a keyboard attached where customers can reach it. Kiosk mode hides the browser controls; it doesn't lock the computer. ## Common questions Big tickets are for orders that still need making (unconfirmed and confirmed). Once an order is marked ready it moves to the compact strip at the bottom — at that point the job is handoff, not production, so the number, name and (for deliveries) the time promise are all that's needed. The strip grows to show every card when the canvas has room; anything that still doesn't fit rotates through each section's final row, and clicking a section header opens the full list. That's overscan. Set the TV's picture size to **Just Scan** / **Screen Fit** / **1:1** (step 1 above). Consumer TVs switch off after a few hours without remote-control input. Turn off the auto power-off / eco sleep settings (step 3 above). Yes — every 30 seconds. If the page has been hidden (the computer slept or the input changed), it catches up as soon as it's visible again. A board following today automatically uses any spare space to preview the next work date's make-up queue — those tickets sit below a dark **Tomorrow** divider, carry a **Tomorrow** sticker, and never show as overdue. Today's orders always stay on the board; the preview only borrows room today isn't using, so a busy morning pushes it off the screen automatically. If tomorrow is empty the board looks ahead up to a week, so a Saturday screen previews Monday. A board opened on a specific date stays on that date. If you make orders the day before, the ones you've already marked ready count as **made ahead** in the Tomorrow divider rather than showing as tickets — they're finished work, not queue. At midnight they roll into the new day's Ready section automatically. On a wall TV, leave **Display** on **TV** — and if an amber note about display scale appears in the settings row, set the screen to 1920×1080 and browser zoom to 100% for the sharpest picture (the board compensates either way). On a desk monitor, switch **Display** to **Desk** for a denser layout sized for arm's length. Yes. If order assignments are enabled in your settings, each make-up ticket shows a sticker with the assigned team member's name.