> ## Documentation Index
> Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
> Use this file to discover all available pages before exploring further.

# End of Day

> Close your till, count your cash, and review the day's takings.

At the end of the day (or the end of a shift), you close your till session. This is your **End of Day** — you count the cash, reconcile each payment method, and review a full breakdown of everything that happened during the session.

<Info>
  **This page covers features gated by Manager-tier permissions.** Managers and Admins have these by default; your administrator can adjust who has them in [Settings > Team](/settings/team).
</Info>

<Frame caption="The End of Day screen with session summary">
  <img src="https://mintcdn.com/digitalflorists/lSDSCALI780Ukubx/images/POS/pos_end_of_day.png?fit=max&auto=format&n=lSDSCALI780Ukubx&q=85&s=f6e8858c129265fdc019e340140a99ee" alt="End of day cash-up screen with session summary and payment breakdown" width="1920" height="1460" data-path="images/POS/pos_end_of_day.png" />
</Frame>

## Closing the till

From the POS, click the **settings icon** and choose **Close Register**, or navigate directly to the End of Day screen.

<Steps>
  <Step title="Count your cash">
    Count all the cash in your drawer. If <Tooltip tip="Counting cash by each coin and note type rather than as a lump sum">**denomination counting**</Tooltip> is enabled, enter the number of each coin and note — the total is calculated for you. Otherwise, enter the total amount directly.
  </Step>

  <Step title="Enter counted and banked amounts">
    For each payment method, enter two numbers:

    * <Tooltip tip="The total you physically counted for a payment method">**Counted**</Tooltip> — the total you have on hand (for cash, this comes from your denomination count)
    * <Tooltip tip="The amount you're putting in the safe or taking to the bank">**Banked**</Tooltip> — the amount you're putting in the safe or taking to the bank

    Your dashboard shows the **expected** amount for each method (calculated from all the payments processed during the session) and highlights any **variance** — the difference between what you counted and what was expected.
  </Step>

  <Step title="Record petty cash (if applicable)">
    If you made any petty cash movements during the session, they'll be shown here. The net petty cash (in minus out) adjusts the expected cash amount, so your count should still balance.
  </Step>

  <Step title="Add notes (optional)">
    Use the notes field to record anything unusual — for example, "£5 short, possible miscounted change" or "Paid window cleaner £15 from till".
  </Step>

  <Step title="Close the session">
    Click **Close Till** to end the session. A <Tooltip tip="A session summary receipt printed when you close the till">**Z-Report**</Tooltip> (session summary receipt) opens automatically for printing. You're redirected to the full End of Day report.
  </Step>
</Steps>

<Info>
  You can close the till even if there's a variance. Discrepancies are logged but don't block you from closing. Use the notes field to explain any differences.
</Info>

## The variance grid

The heart of the End of Day screen is the <Tooltip tip="The difference between what you counted and what Digital Florists expected">**variance grid**</Tooltip> — a row for each payment method showing:

| Column             | What it shows                                                         |
| ------------------ | --------------------------------------------------------------------- |
| **Payment Method** | Cash, Card, Gift Card, Account, etc.                                  |
| **Counted**        | What you physically counted or confirmed                              |
| **Banked**         | How much you're depositing                                            |
| **Expected**       | What Digital Florists calculated from all payments during the session |
| **Variance**       | The difference between Counted and Expected                           |

The variance is colour-coded so you can spot problems at a glance. If everything balances, you'll see zeros across the board.

<Tip>
  If your cash variance is off, check the **Transactions** tab first. A common cause is a cash refund that was given but not recorded, or a petty cash movement that was forgotten.
</Tip>

## Petty cash

If <Tooltip tip="Small cash movements during a session, like paying a supplier">**petty cash**</Tooltip> is enabled on your device, you can record small cash movements during your session — like paying a supplier in cash, topping up the stamp fund, or receiving cash from another till.

Record each movement with the amount, direction, and a category. You can attach a photo of the receipt.

Petty cash movements are factored into your expected cash amount at close. If you took £20 out for milk and stamps, your expected cash will be £20 lower — so your count should still balance.

<Info>
  To review past sessions, run date-range reports, or export EOD data, see [End of Day Reports](/analytics/eod).
</Info>

## Common questions

<AccordionGroup>
  <Accordion title="Can I close the till if there's a discrepancy?">
    Yes. Variances are recorded but don't block you from closing. Add a note explaining the difference. If discrepancies are frequent, check that all cash refunds and petty cash movements are being recorded.
  </Accordion>

  <Accordion title="Can someone else close the till?">
    Yes. Both who opened and who closed the session are recorded. A shift handover mid-day is fine.
  </Accordion>

  <Accordion title="What's the difference between Counted and Banked?">
    **Counted** is the total you have on hand for that payment method. **Banked** is how much you're depositing or putting aside. For example, you might count £500 in cash but only bank £400, keeping £100 as tomorrow's float.
  </Accordion>

  <Accordion title="Do card payments need to be counted?">
    Technically no — Digital Florists knows exactly what was processed through the terminal. But the Counted field for card payments lets you cross-check against your terminal's own end-of-day total, which is good practice.
  </Accordion>

  <Accordion title="What if I forgot to record a petty cash movement?">
    Your expected cash will be off by that amount, showing a variance. You can add a note when closing to explain it. For future reference, record petty cash movements as they happen so your count balances at the end of the day.
  </Accordion>

  <Accordion title="Can I reopen a closed session?">
    No. Once a session is closed, it's final. If you need to make a correction, open a new session and process an adjustment. The audit trail preserves both the original close and the correction.
  </Accordion>

  <Accordion title="Where do I find the Z-Report?">
    The Z-Report prints automatically when you close the till. You can also view and reprint it from the session's End of Day report in **Analytics** > **Reports** > **EOD Reports**.
  </Accordion>
</AccordionGroup>

## What's next?

<Columns cols={2}>
  <Card title="Point of Sale" icon="cash-register" href="/daily-operations/pos">
    Back to the main POS guide.
  </Card>

  <Card title="Refunds" icon="arrow-rotate-left" href="/daily-operations/refunds">
    Process refunds at the till.
  </Card>

  <Card title="Analytics" icon="chart-line" href="/analytics/overview">
    See your POS data alongside other business metrics.
  </Card>

  <Card title="Reports" icon="file-export" href="/analytics/reports">
    Export your financial data for accounting.
  </Card>
</Columns>
