> ## Documentation Index
> Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
> Use this file to discover all available pages before exploring further.

# Hardware Overview

> Receipt printers, label printers, cash drawers, and barcode scanners that work with Digital Florists Connect.

This page is the launchpad for everything that plugs into **Digital Florists Connect**. Each category below has its own page covering the supported models and how to connect them. For pricing and where to buy, see [Tested kit](/guides/hardware/tested-kit).

<Info>
  Not sure what to buy? See [Tested kit](/guides/hardware/tested-kit) for what to order, or [Send us your basket](/guides/hardware/send-us-your-basket) and we'll sanity-check it before you spend.
</Info>

## Pick a category

<Columns cols={2}>
  <Card title="Receipt printers" icon="receipt" href="/get-started/connect-receipt-printers">
    Star Micronics and Epson thermal receipt printers.
  </Card>

  <Card title="Label printers" icon="tag" href="/get-started/connect-label-printers">
    Brother QL and Zebra label printers for deliveries.
  </Card>

  <Card title="Cash drawers" icon="cash-register" href="/get-started/connect-cash-drawer">
    Connects to your receipt printer — any standard drawer works.
  </Card>

  <Card title="Barcode scanners" icon="barcode" href="/get-started/connect-scanners">
    Any USB scanner — no Connect setup needed.
  </Card>
</Columns>

## What's not supported

A few quick limits across all categories:

* **Bluetooth-only printers** — Connect prints over your network or a USB cable, not Bluetooth. If Bluetooth is the only connection a listing mentions, or the Star model number ends in **BI** or **BI2**, it won't work with Connect. If one is already on your counter, see [Existing hardware](/guides/hardware/existing-hardware).
* **iPads and Android tablets as the till** — Connect runs on Mac and Windows only, so a tablet can't drive a receipt printer, cash drawer, or label printer. See [Tablets as a till](/guides/hardware#tablets-as-a-till).
* **Inkjet, laser, and consumer photo printers** (HP DeskJet/OfficeJet, Canon PIXMA, Epson WorkForce, Brother HL/MFC) — Connect is built for thermal receipt and label printers.
* **Chromebooks** — Connect doesn't run on ChromeOS. Use a Mac or Windows PC.
* **32-bit Windows** — Connect needs 64-bit Windows. Any machine sold in the last five years is 64-bit by default.
* **Intel Macs** — Connect is Apple Silicon only (M1 or newer). Intel Macs sold before late 2020 won't run it.

## When a printer needs review

If a saved printer stops working the way it was set up, a "This printer setup needs review" banner appears in **Settings** > **Printers**. It means your computer can no longer see the printer the way Connect saved it — most often a Windows printer queue that's gone missing, is offline, or is stuck in an error state.

Run the setup wizard again and re-select the working printer before relying on test prints. The wizard names the problem: a Windows printer queue that needs attention, a driver without RAW support (the driver mode that lets Connect send print jobs straight to the printer), or a Star USB printer that needs switching to ESC/POS mode (see [Receipt command set](/get-started/connect-receipt-printers#receipt-command-set)). Click **Re-select this printer** to pick the working one again.

<Tip>
  Printers installed on your computer appear in the wizard automatically. Only search the network if yours isn't listed.
</Tip>

## What's next?

<Columns cols={2}>
  <Card title="Tested kit" icon="circle-check" href="/guides/hardware/tested-kit">
    What to buy, approximate prices, UK suppliers.
  </Card>

  <Card title="Receipts" icon="receipt" href="/get-started/connect-receipts">
    Receipt content, logo, and font customisation.
  </Card>

  <Card title="Settings" icon="sliders" href="/get-started/connect-settings">
    Tweak printer options and preferences.
  </Card>
</Columns>