> ## Documentation Index
> Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting comfortable with the September update

> Find your way around the September update, choose what to check first, and get help with anything unfamiliar.

There's a lot to take in with this update. You don't need to learn every change at once. Start with the part of your day you're working on, and use the guides below when you need them.

## Find a setting that has moved

Open **Settings** and use **Search settings**. Try the name you remember: searching for **delivery slots** finds **Delivery options**. The [Settings overview](/settings/overview) maps the new screens and shows where each shop's settings live.

If you don't have access to Settings, ask your shop administrator to check the change with you.

## Check delivery before your next busy day

Ask your administrator to review your [delivery areas and prices](/settings/delivery/delivery-areas), [opening hours](/settings/delivery/opening-hours) and [booking rules](/settings/delivery/booking-rules). When taking an order, check the service, date and delivery charge before agreeing the total with your customer.

For the day-to-day order flow, follow [Creating an order](/daily-operations/creating-an-order). If you send orders by courier, see [Courier orders](/daily-operations/courier-orders).

## Find your orders on the dashboard

The dashboard order list now uses pages. If an order isn't on the page you're viewing, check your filters and move through the pages. **Select all** applies to the current page.

The [Dashboard guide](/daily-operations/dashboard) explains the filters and the alerts that need your attention.

## Prepare your next event

Start with the [event workroom pack](/events/event-day#the-event-workroom-pack) when you're getting the team ready to make an event. It brings the printable event paperwork together.

If you're offering extras or keeping an item just for your team, read [optional and internal quotation items](/events/quotation-builder#how-each-item-is-used). That guide explains what reaches the client, the agreed total and the workroom.

## Check loyalty before promising stamps

If you used the previous loyalty scheme, contact our team about bringing your existing balances across before restarting it. Ask your administrator to check the stamp and reward rules, then set the scheme to **Active** when you're ready for customers to collect.

Use the [Loyalty guide](/settings/loyalty) for setup and redeeming a reward.

## Get a hand

You don't need to work everything out alone. Open the **?** help menu next to your name in the top-right of the dashboard for help options, including **Book a call** if you'd like someone to walk through the changes with you.

If something isn't working as expected, tell us what you were trying to do and what happened. Our [Getting help](/get-started/getting-help) page explains how to reach the team. Mention if it's stopping you taking orders.

## What's next?

<Columns cols={2}>
  <Card title="Full September changelog" icon="list" href="/changelog/2026">
    Read the other changes when you have time.
  </Card>

  <Card title="Getting help" icon="life-ring" href="/get-started/getting-help">
    Ask a question or get help with something that isn't working.
  </Card>
</Columns>
