> ## Documentation Index
> Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
> Use this file to discover all available pages before exploring further.

# Card Readers

> Register the card readers on your counter and pair each one with the till it sits beside, so a card sale goes to the right machine.

**Card Readers** is where you register the card readers in your shop and pair each one with the till it sits beside, so a card sale at that till goes straight to its machine.

<Info>
  **This page covers features gated by Admin-tier permissions** — typically Settings access. Admins have these by default; your administrator can adjust who has them in [Settings > Team](/settings/team).
</Info>

Go to **Settings** > **Advanced** > **Payment Methods** > **Card Readers**. Each reader has a row with its name, its serial number, the till it's paired to and whether Dojo last reported it online, with **Options** at the end. The tab appears when point of sale is included in your plan.

## Before you start

Card readers come from [Dojo](/settings/integrations/dojo), so connect Dojo first. **Register Card Reader** appears once Dojo is connected and switched on.

Each till needs to exist in [Devices](/settings/devices) before you can pair a reader with it.

## Registering a card reader

[Adding a card reader](/settings/integrations/dojo#adding-a-card-reader) on the Dojo page covers the readers added for you when you connect Dojo and the steps for **Register Card Reader**.

## Checking your readers with Dojo

Click **Check with Dojo** at the top of the tab to bring your readers up to date. Any reader that's new on your Dojo account is added, unpaired and in your first shop, and every reader's status is refreshed. The button appears while Dojo is switched on.

Under each reader's till you'll see **Online**, **Offline** or **Not checked yet**, with when Dojo last saw it. A reader that was offline, or no longer on your Dojo account, when Digital Florists last checked can't be picked on the payment screen. Switch it on, then click **Check with Dojo** again so staff can use it.

## Pairing a reader with a till

Choose a till in the reader's row and the pairing saves straight away. **Dojo Card Terminal** is only offered at a till that has a reader paired with it, so pair every reader that sits beside a till. When a cashier takes a card payment on that till, the amount goes straight to its reader.

A till takes card payments on one paired reader at a time. Away from the till, on an order's payment screen, staff can send a card payment to any reader in the shop that's taking card payments.

## Changing or switching off a reader

Click **Options** on the reader's row to rename it, move it to another shop, change its till, or switch **Take card payments** off, then click **Save Changes**. A reader that's switched off stays on the tab, but staff can't send card payments to it until you switch it back on.

<Info>
  A reader's shop can't change once it has taken a payment.
</Info>

## Removing a reader

Open the reader's **Options**, click **Remove** and confirm with **Remove Card Reader**. Staff can't send card payments to it any more and it leaves the tab. Payments it has already taken stay in your reports and refunds.

## Common questions

<AccordionGroup>
  <Accordion title="Why can't I see Register Card Reader?">
    It appears once Dojo is connected and switched on under **Settings** > **Advanced** > **Integrations**. See [Connecting Dojo](/settings/integrations/dojo#connecting-dojo).
  </Accordion>

  <Accordion title="Why isn't Dojo Card Terminal offered on my till?">
    It's only offered at a till with a reader paired to it, and that reader needs **Take card payments** switched on. Choose the till in the reader's row on the **Card Readers** tab.
  </Accordion>

  <Accordion title="A reader shows Offline, but it's switched on.">
    Its status changes when Digital Florists checks with Dojo, so it still shows how the reader was at the last check. Make sure the reader is on and connected, then click **Check with Dojo**. Once it shows **Online**, staff can pick it on the payment screen again.
  </Accordion>

  <Accordion title="Can I pair two card readers with the same till?">
    One reader per till takes card payments. To swap the reader a till uses, set the old one to **Not paired** or pair it with another till, then pair the new one.
  </Accordion>

  <Accordion title="I removed a card reader by mistake.">
    Register it again with the same **Dojo terminal ID** and it comes back. If it has taken payments before, register it in the shop it was in.
  </Accordion>
</AccordionGroup>

## What's next?

<Columns cols={2}>
  <Card title="Dojo" icon="credit-card" href="/settings/integrations/dojo">
    Connect Dojo, register a card reader and take a card payment at the till.
  </Card>

  <Card title="Devices" icon="desktop" href="/settings/devices">
    Register each till as a device before pairing a reader with it.
  </Card>

  <Card title="Point of Sale" icon="cash-register" href="/daily-operations/pos">
    Ringing a sale through the till and taking the payment.
  </Card>

  <Card title="Payment Methods" icon="wallet" href="/settings/payment-methods">
    The other tab of this page: where staff can take each payment method.
  </Card>
</Columns>