> ## Documentation Index
> Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
> Use this file to discover all available pages before exploring further.

# Devices

> Register your POS till, set up printers and cash drawers, and manage multi-till shops.

Before you can use the POS, you need to select a **device** — this is your till. Each device represents a physical till point in your shop and has its own payment methods, printer settings, and session history.

<Info>
  **This page covers features gated by Admin-tier permissions** — typically Settings access. Admins have these by default; your administrator can adjust who has them in [Settings > Team](/settings/team).
</Info>

## What is a device?

A device is a named till point linked to a **location**. If your shop has one counter, you'll have one device. If you have two tills side by side, or multiple shop locations, you'll have a device for each.

Every device tracks its own:

* **Accepted payment methods** — which methods customers can use at that till
* **Printer settings** — whether receipts print automatically and which printer is connected
* **Petty cash** — whether petty cash movements are enabled
* **Till sessions** — a full history of every session opened and closed on that device

## Creating a device

Before you can use the POS, you need at least one device. Go to **Settings** > **Advanced** > **Devices** and click **Create**. Give the device a **name** (e.g., "Main Till"), select its **location**, and add a **description**. Click **Create** to save it.

<Tip>
  Use one device per physical till point. If you only have one counter, you only need one device.
</Tip>

## Registering a device

When you open the POS for the first time on a new browser or machine, you'll see the device registration screen. This links your browser to a specific device.

<Steps>
  <Step title="Open the POS">
    Navigate to the POS from your dashboard. If no device is registered on this browser, the registration screen appears automatically.
  </Step>

  <Step title="Choose your device">
    You'll see a list of available devices for your location. Each one shows its name and status — **Available** or **In Use** (already linked to another browser).
  </Step>

  <Step title="Select and confirm">
    Tap the device you want to use. Your browser is now linked to that device, and you'll go straight to the POS.
  </Step>
</Steps>

<Info>
  Your browser remembers which device it's registered to. Next time you open the POS, it skips the registration screen and goes straight to your till.
</Info>

## Device settings

Each device has its own settings, managed in **Settings** > **Advanced** > **Devices**. Here's what you can control:

### Accepted payment methods

Choose which payment methods are available on each device. For example, you might enable cash and card on a main till but only card on a self-service kiosk. See [Transactions & Payments](/daily-operations/transactions) for details on each method.

### Printer settings

If you're using [Digital Florists Connect](/get-started/connect) for receipt printing, each device has its own receipt-printer setup — toggle printing on, point it at the right port, and turn on auto-receipt if you don't want to confirm each one.

### Petty cash

Enable or disable petty cash tracking on each device. When enabled, staff can record small cash movements (paying a supplier, topping up stamps, etc.) during a session. These are factored into your [End of Day](/daily-operations/pos-end-of-day) count. When disabled, the petty cash option doesn't appear.

## Multi-till setups

If you run more than one till, each one is a separate device with its own session. This means:

* **Separate sessions** — each till opens and closes independently, with its own float count, transaction history, and End of Day report.
* **Different payment methods** — one till might accept cash and card while another only accepts card.
* **Different printers** — each till can print to its own receipt printer.
* **Separate staff** — each session records which team member is working that till.

<Tip>
  For busy shops with multiple tills, denomination counting at End of Day helps you track exactly what's in each drawer without mixing up the cash.
</Tip>

## Device status

On the device registration screen, each device shows one of two statuses:

| Status        | Meaning                                                                                                  |
| ------------- | -------------------------------------------------------------------------------------------------------- |
| **Available** | The device is free and can be linked to this browser.                                                    |
| **In Use**    | The device is already linked to another browser. By default, each device links to one browser at a time. |

If a device shows as **In Use** but you know it's not active (e.g. the previous browser was closed without de-registering), you can release it from **Settings** > **Advanced** > **Devices**.

## Hardware

All hardware connects through [Digital Florists Connect](/get-started/connect), the desktop app that sits between your browser and your printers.

### Receipt printers

Digital Florists works with thermal receipt printers using **ESC/POS** (Epson and generic) or **Star Line** (Star Micronics) command languages. For the current models Connect tests and auto-detects, the paper widths, and how to connect them, see [Receipt printers](/get-started/connect-receipt-printers). Other ESC/POS or Star-compatible printers may also work, but only the tested models are auto-detected and set up without manual steps.

### Label printers

For delivery labels showing the recipient's name, address, order number, and a QR code, Connect works with **Brother QL** (via the system driver) and **Zebra** (ZPL) label printers. For the current models and roll sizes, see [Label printers](/get-started/connect-label-printers).

### Cash drawers

Cash drawers connect through your **receipt printer**, not directly to your computer, and open automatically when you take a cash payment. You can also open the drawer manually from the POS. See [Cash drawer](/get-started/connect-cash-drawer) for wiring and setup.

## Common questions

<AccordionGroup>
  <Accordion title="Can I switch devices on the same browser?">
    Yes. De-register your current device and the registration screen will appear again, letting you pick a different one.
  </Accordion>

  <Accordion title="What if I only have one till?">
    You'll have one device. Select it when you first open the POS and your browser remembers it from then on. Nothing else to worry about.
  </Accordion>

  <Accordion title="Do I need a device for each physical machine?">
    Yes. Each browser or machine that runs the POS should be registered to its own device, so each till has its own session, cash count, and receipts.
  </Accordion>

  <Accordion title="Can two browsers share the same device?">
    By default, each device links to one browser at a time. If you need a second till, create a second device in **Settings** > **Advanced** > **Devices**.
  </Accordion>

  <Accordion title="Where do I create new devices?">
    Devices are created and managed in **Settings** > **Advanced** > **Devices**. You can add as many devices as you need for your location.
  </Accordion>

  <Accordion title="Can I use a regular office printer for worksheets?">
    Yes. Worksheets and order documents print through your browser's built-in print function, which works with any printer on your computer. Connect is only needed for thermal receipt printers, label printers, and cash drawers.
  </Accordion>

  <Accordion title="What if my printer isn't detected?">
    Check that Connect is running and that the printer is powered on and connected. Click **Discover Printers** in Connect to scan again. For network printers, try entering the IP address manually. See the [Connect troubleshooting guide](/get-started/connect#troubleshooting) for more help.
  </Accordion>

  <Accordion title="Do I need Connect for barcode scanners?">
    No. USB barcode scanners work as keyboard devices — they type the barcode number into whatever field is active on screen. Just plug the scanner in and scan a barcode while the POS search field is focused. No extra software is needed.
  </Accordion>

  <Accordion title="Can I use the same printer for receipts and labels?">
    No. Receipt printers and label printers use different paper and protocols. You'll need a separate printer for each purpose.
  </Accordion>
</AccordionGroup>

## What's next?

<Columns cols={2}>
  <Card title="Point of Sale" icon="cash-register" href="/daily-operations/pos">
    Learn how the POS works from start to finish.
  </Card>

  <Card title="Transactions & Payments" icon="credit-card" href="/daily-operations/transactions">
    Every payment method and how they work.
  </Card>

  <Card title="Digital Florists Connect" icon="desktop" href="/get-started/connect">
    Set up receipt printers and cash drawers.
  </Card>

  <Card title="End of Day" icon="calculator" href="/daily-operations/pos-end-of-day">
    Close your till and review the day's takings.
  </Card>
</Columns>