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Documentation Index

Fetch the complete documentation index at: https://docs.florists.digital/llms.txt

Use this file to discover all available pages before exploring further.

The Audit Logs track every meaningful change in your shop — who logged in, who edited an order, who issued a refund, who changed a team member’s role. They’re the first thing to check when something looks wrong and you need to know how it got that way.
This page covers features gated by Admin-tier permissions — typically Settings access. Admins have these by default; your administrator can adjust who has them in Settings > Team.

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What’s logged

The audit log captures:
  • Authentication — logins, failed logins, password changes, impersonation events.
  • Team changes — adding or removing team members, role changes, permission overrides.
  • Order changes — status transitions, manual edits, refunds, voids.
  • Settings changes — integrations connected or disconnected, payment-method updates, notification edits.
  • Customer changes — merges, deletes, GDPR exports.
Each entry shows the user, timestamp, action, and the before/after values where relevant.

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Searching and filtering

Use the filters at the top of the page to narrow by date range, user, action type, or affected resource. The search box accepts free-text queries — order numbers, customer names, or keywords from the action description.

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Retention

Audit logs are kept indefinitely. They are read-only — no one can edit or delete entries, including administrators. Export to CSV if you need to share a slice with your accountant or an external auditor.

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Common questions

Read events aren’t logged at this level of detail. The audit log focuses on changes — who created, edited, or deleted what — to keep the log readable.
Yes. Use the Export button on the page to download a CSV of the current filter view.
Contact hello@digitalflorists.com with the entry ID and a description of what you’re concerned about. The audit log is tamper-evident, so we can always trace the chain of events.

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What’s next?

Team

Manage roles and permissions.

Disaster recovery

Restore data from a previous point in time.
Last modified on May 17, 2026