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The Client Portal is the branded web page your client visits to view and accept their proposal. Instead of emailing PDFs or printing quotes, you send a single link and your client can review everything online, on any device, in their own time.
This page covers features gated by Manager-tier permissions. Managers and Admins have these by default; your administrator can adjust who has them in Settings > Team.

What the portal looks like

The client sees the access-code entry (if you’ve enabled one), your branded hero, venue details, moodboard, arrangements with itemised or summary pricing, your terms, and a Sign Proposal button. They can also download a PDF or print the proposal from the top bar.

Signing the proposal

The client clicks Sign Proposal, enters their full name and email, types their name to sign, and confirms. The acceptance is logged with the signer’s name, email, IP address, and a timestamp.

What happens when a proposal is signed

Once your client signs, several things happen behind the scenes:

View tracking

You can see when your client first opened the portal and how many times they’ve viewed it. This is helpful for knowing whether a client has looked at your proposal or if you need to follow up because they haven’t opened it yet.

The frozen snapshot

Your client always sees the version of the proposal that was last published. If you make changes to the quotation after sending, those changes won’t appear on the portal until you republish the proposal. This protects you from accidentally showing a half-finished update to a client.
You’re not limited to email and SMS. Copy the portal link and share it through WhatsApp, social media direct messages, or any other channel your client prefers. The link works the same way no matter how they receive it.
If you’ve enabled an access code on the proposal, make sure you share the code with your client separately from the link. Sending the code and the link in the same message defeats the purpose of the extra security.

Common questions

Not automatically. The portal shows the version you last published. If you update the quotation, you’ll need to republish the proposal for those changes to appear on the portal.
The portal records the client’s name, email, IP address, and the exact time they accepted. While this provides a strong record of agreement, you should consult your own legal adviser about what constitutes a binding contract in your area.
Yes. You can turn the access code on or off at any time from the proposal settings. If you turn it off, the client can access the portal directly from the link without entering a code.

What’s next?

Proposals

Build and send proposals that win bookings.

Sending Proposals

Send your proposal to clients by email, SMS, or link.

Event Lifecycle

Understand every status from draft to completed.

Payments & Deposits

Record deposits, balances, and track what’s owed.
Last modified on June 25, 2026