
When to create event orders
You’ll typically create orders after the proposal has been accepted and you’re ready to schedule production. There’s no rush — you can wait until closer to the event date when final details are confirmed. The important thing is that your quotation is complete and accurate before you turn it into orders.The order creation workflow
Open the event and go to Orders
Navigate to your event and select the Orders tab. If no orders have been created yet, you’ll see an empty state prompting you to get started.
The system loads your quotation items
All items from your accepted proposal are pulled in automatically. You don’t need to re-enter anything — the names, quantities, and details carry over from the quotation.
Check the default settings
Each item starts with the event date as the fulfilment date and the default collection method. Review these and adjust if needed.
Spot items already on existing orders
If you’ve already created orders for some items, they’ll show a badge so you can see at a glance what’s been handled. This stops you from accidentally creating duplicate orders.
Organise items into order groups
Drag items into groups based on how they need to be delivered. Items going to the same place on the same date should be in the same group.
Set fulfilment details for each group
For each group, set the fulfilment date, choose collection or delivery, and enter the venue address if it’s a delivery.

Organising items into groups
Not everything for an event goes to the same place at the same time. A bride might collect her bouquet from the shop on Saturday morning, while table centres need delivering to the venue on Friday afternoon. Order groups let you handle this. Here’s how grouping works:- Items are grouped by fulfilment date, delivery method, and venue address. Each unique combination becomes a separate order.
- Split quantities across groups. If the client ordered 12 table centres but 6 go to the ceremony and 6 go to the reception at a different venue, split them into two groups.
- Move items between groups by dragging them or using the controls. If something ends up in the wrong group, it’s easy to fix.
- Create new groups whenever you need a different delivery destination or date. There’s no limit.
What happens when you create orders
Once you click Create Orders, several things happen:- One order is created for each group — each unique combination of fulfilment date, delivery method, and address becomes its own order.
- Orders start as “unconfirmed” so your team can review them before committing to production.
- The event status moves to “Order Created” so you can see at a glance that this event is ready for production.
- Orders appear on your dashboard alongside your regular daily orders. Your team prepares them as part of their normal workflow — there’s no separate process for event orders.

Adding orders later
Plans change. The client might add extra buttonholes a week before the wedding, or decide they need flowers for the rehearsal dinner too. You can come back to the Orders tab at any time and create additional orders for new items. Items that are already on existing orders will show their badge, so you’ll only be working with what’s new. This keeps things tidy and prevents duplicates.Common questions
Can I edit an order after it's been created?
Can I edit an order after it's been created?
Yes. Orders start as unconfirmed, so you can open them and make changes before your team begins production. Once an order is confirmed, changes are more limited to protect the workflow.
What if I need to split an item across multiple deliveries?
What if I need to split an item across multiple deliveries?
Use the quantity split feature when organising your groups. For example, if a client ordered 10 centrepieces, you can put 6 in one group for Friday delivery and 4 in another group for Saturday morning.
Do event orders show up in my regular order list?
Do event orders show up in my regular order list?
Yes. Event orders appear on your dashboard and in your daily order list alongside walk-in and online orders. Your team handles them in the same way — there’s no separate workflow to learn.
Can I delete an order and start again?
Can I delete an order and start again?
Yes. If something isn’t right, you can delete the order and return to the creation screen to set things up again. Items from deleted orders will no longer show a badge, so they’ll be available to add to new orders.
What’s next?
Event Lifecycle
See how events move through each status from draft to completed.
Quotation Builder
Build itemised quotes with recipe-based pricing.
Orders
Manage your daily orders, including event orders.
Delivery
Plan routes and track deliveries for all your orders.