The public form URL
Every form gets its own public URL based on its title — for example,/enquiry/wedding-enquiry. This is a standalone page hosted by Digital Florists that your customers can visit directly.
You can share this link anywhere:
- In emails to potential clients
- On social media posts
- In your Instagram or TikTok bio
- In a text message or WhatsApp conversation
Embedding on your website
For the smoothest experience, embed the form directly into a page on your website. This way, customers never have to leave your site to get in touch.1
Open the form in Digital Florists
Go to your enquiry forms and open the form you want to embed.
2
Copy the embed code
Find the embed code and copy it to your clipboard.
3
Paste it into your website page
Add the code to your website using an HTML block, code widget, or custom HTML section — depending on your website builder.
4
Save and preview your page
Save the changes on your website and check the page to make sure the form looks right.
- WordPress — use a Custom HTML block
- Squarespace — use a Code Block
- Wix — use an Embed/HTML widget
- Custom websites — paste directly into your HTML
What the customer sees
When a customer opens your form, either embedded on your site or via the direct link, they see:- Your cover image (if you’ve set one) at the top of the form
- The form title and description so they know what they’re filling in
- All your fields laid out with the widths you configured in the form builder
- A submit button with your custom text
File uploads
If you’ve included a file upload field on your form, customers can:- Upload up to 5 images per submission
- Each file can be up to 10 MB
- Only image files are accepted (JPG, PNG, etc.)
- Uploads are stored securely and attached to the submission for you to review
Form availability
You control when your form is open for submissions. If the form is inactive or outside its availability window (the opens at and closes at dates you set), customers see a friendly “unavailable” message instead of the form. This is handy if you only want to accept enquiries during certain periods — for example, opening bookings for next year’s wedding season.Common questions
Do I need to update the embed code if I change the form?
Do I need to update the embed code if I change the form?
No. Any changes you make to your form, such as adding fields, updating the description, or changing the cover image, are reflected automatically. The embed code stays the same.
Can I embed the same form on more than one page?
Can I embed the same form on more than one page?
Yes. You can paste the embed code on as many pages as you like. Every submission still arrives in the same place in Digital Florists regardless of which page the customer filled it in from.
What happens if I deactivate a form that's embedded on my site?
What happens if I deactivate a form that's embedded on my site?
Customers who visit the page will see a friendly message letting them know the form is currently unavailable. You don’t need to remove the embed code — just reactivate the form when you’re ready to accept enquiries again.
Does the embedded form match my website's style?
Does the embedded form match my website's style?
The form uses its own styling, but you can customise the accent colour, fonts, button style, and cover image in Form Settings to fit alongside your site. The embed itself sits on a transparent background, so it inherits the page colour around it.
What’s next?
Building Your Form
Learn how to add fields, set required options, and customise the layout.
Form Settings
Set availability dates, customise the appearance, and configure notifications.
Managing Submissions
Review, follow up on, and convert enquiry submissions into events.
Converting Enquiries
Turn submissions into events with pre-filled details.