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Form settings give you full control over how your enquiry form looks, behaves, and what happens after someone submits it. From notifications and styling to spam protection and field mapping, everything is in one place so you can set it up once and let it run.

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Notifications

You choose whether you want to be notified when a new submission arrives, and who should receive those notifications.
  • Toggle notifications on or off — turn them off if you prefer to check submissions manually.
  • Choose recipients — add specific email addresses for anyone who should know about new enquiries (e.g. your events manager or assistant).
  • Location email included — your location’s email address always receives notifications alongside any extra recipients you add.
Notifications are sent as queued emails, which means they arrive quickly without slowing down the form for the customer.

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Confirmation message

After a customer submits the form, they see a thank-you screen with a title and body text that you write. This is a simple way to let the customer know their enquiry was received. You can customise the title and message in the form settings.

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Appearance and styling

Customise how the form looks so it matches your brand and feels like part of your website.
  • Cover image — a banner image displayed at the top of the form.
  • Accent colour — the highlight colour used on buttons and focus states.
  • Font family — the font used for body text throughout the form.
  • Heading font family — a separate font for headings, so you can mix styles.
  • Submit button text — change what the button says (e.g. “Send Enquiry”, “Get in Touch”, “Request a Quote”).
  • Button style — choose between a filled button or an outlined one.
  • Button radius — pick from slightly rounded, medium, large rounded, or a full pill shape.
If you’ve already styled one form, you can copy those styles to a new form in one click. Look for the Copy styles option when editing your form’s appearance — it saves you from setting everything up again from scratch.

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Conversion field mapping

When you convert an enquiry into an event, the system can automatically fill in the event details using the answers from the form. Conversion field mapping tells the system which form field matches which event field. You can map the following:
  • Event date — which form field contains the date of the event
  • Event type — which field has the type of event (wedding, corporate, funeral, etc.)
  • Budget — which field captures the customer’s budget
  • Guest count — which field has the number of guests
  • Venue — which field has venue information
  • Notes — which field has the customer’s description or vision
  • Referral source — which field records how the customer heard about you
When you convert a submission to an event, these mapped fields auto-fill the event creation form. Set them up once and every conversion saves you time.
Set up your conversion field mapping when you first create the form. It only takes a moment, and it saves you time every single time you convert a submission into an event later on.

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Availability

Control when your form is open for submissions.
  • Opens at — set a date when the form becomes available. This is useful for seasonal forms, like a Valentine’s Day enquiry form you want to go live in January.
  • Closes at — set a date when the form stops accepting new submissions.
  • Leave both blank if you want the form to be available indefinitely.
  • Active toggle — quickly enable or disable the form without deleting it. Handy when you need to pause a form temporarily.

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Spam protection

Built-in protection keeps your submissions clean without any setup from you. This runs automatically in the background — there’s nothing to configure.
  • Honeypot field — an invisible field that catches automated bots. It’s always on and works silently behind the scenes.
  • Rate limiting — limits the number of submissions from the same IP address to 5 per hour, which stops someone from flooding your inbox.

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Common questions

No, it’s optional. If you don’t set it up, you can still convert enquiries into events — you’ll just need to fill in the event details manually instead of having them auto-filled.
Yes. You can update the confirmation message or switch between message and redirect at any time. The change takes effect immediately for new submissions.
No. The honeypot field is completely invisible to people filling out the form. It only catches automated bots that try to submit every field on the page.
The form stops accepting new submissions. Customers who visit the form after the closing date won’t be able to submit it. Any submissions received before the closing date are kept as normal.

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What’s next?

Building Your Form

Add fields, set requirements, and design the form your customers will fill out.

Embedding Forms

Get your form onto your website with a simple embed code.

Managing Submissions

Review, organise, and follow up on enquiry submissions.

Converting Enquiries

Turn a submission into a full event with pre-filled details.
Last modified on March 11, 2026