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The form builder is where you decide what your enquiry form looks like and what information it collects. You pick the fields, choose which ones are required, and arrange everything so customers can fill it out quickly and easily.

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Quick-start templates

When you create a new form, you can start from scratch or pick a quick-start template to save time:
  • Wedding — comes with name, email, phone, event date, event type, and a vision/description field already set up.
  • Corporate — tailored for corporate bookings with fields suited to business events.
  • Workshop — designed for workshop or class bookings.
Templates give you a ready-made form that you can customise to suit your needs. Add fields, remove ones you don’t need, or change the order — the template is just a starting point.
Start with a template and tweak it rather than building from scratch. It’s faster, and you’re less likely to forget an important field like email or event date.

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Available field types

The form builder offers 10 field types to choose from:
  • Text input — a short single-line answer, perfect for names, venue names, or brief responses.
  • Email — an email address field with built-in validation that checks the format before the customer can submit.
  • Phone — a phone number field.
  • Textarea — a larger text box for longer answers, like describing their vision, listing special requests, or sharing inspiration ideas.
  • Select dropdown — lets the customer pick one option from a list you define. You can turn on “Allow Other” so they can type their own answer if none of the options fit.
  • Radio buttons — shows all the options on screen and the customer picks one. Good when you have a small number of clear choices.
  • Checkbox — a yes/no toggle, useful for agreement confirmations or simple questions like “Do you need delivery?”
  • Date picker — lets the customer select a date from a calendar. You can set a minimum date (such as today) to stop people picking dates in the past.
  • File upload — customers can upload up to 5 images, with each file limited to 10 MB. Great for inspiration photos and mood boards.
  • Section header — a visual divider that breaks your form into sections with a heading. This doesn’t collect any information — it just helps organise longer forms.
The file upload field is perfect for collecting mood board photos and inspiration images. Customers can share exactly what they have in mind without needing to describe it in words.

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Configuring each field

Every field you add can be adjusted to work exactly the way you want:
  • Label — the question or prompt the customer sees, such as “What’s your name?” or “Describe your vision.”
  • Required — toggle this on to make sure the customer fills in the field before they can submit the form.
  • Width — choose full width, half width (1/2), or third width (1/3) to place fields side by side on the same row.
  • Options (select and radio fields only) — the list of choices the customer can pick from, plus whether to include an “Other” option that lets them type a custom answer.

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Building your form

1

Give your form a title

Name your form something clear, like “Wedding Enquiry”, “Corporate Booking”, or “Workshop Registration”. This title appears at the top of the form your customers see.
2

Choose a template or start blank

Pick a quick-start template to get a head start, or start with a blank form if you want full control from the beginning.
3

Add your fields

Click to add fields to the form, then configure each one with a label, width, and whether it’s required.
4

Drag to reorder

Drag and drop fields to arrange them in the order that makes the most sense for your customers. Put the most important questions near the top.
5

Duplicate fields if needed

If you need similar fields — like two date pickers for a start date and end date — duplicate an existing field and adjust it instead of building from scratch.
6

Set your required fields

At a minimum, make sure name and email are required so you can always follow up with the customer. Mark any other essential fields as required too.
7

Preview your form

Check how the form looks and feels from the customer’s point of view. Make sure it’s not too long and the layout looks right.
8

Save

Save your form. You can come back and edit it at any time.
Keep your form short and focused. Asking too many questions upfront can put customers off — you can always gather more details during a consultation.

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Common questions

Yes. You can add, remove, or rearrange fields at any time. Changes apply to new submissions — existing submissions keep the answers the customer originally provided.
There’s no hard limit, but shorter forms tend to get more submissions. Aim for 5 to 10 fields that capture the essentials — name, email, event date, event type, and a description — then gather extra details during your consultation.
Yes. You can create as many forms as you like. Many florists set up separate forms for weddings, corporate events, and workshops, each with fields tailored to that type of booking.
Customers can upload common image formats like JPG and PNG. Each file can be up to 10 MB, and they can attach up to 5 images per submission.

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What’s next?

Form Settings

Configure confirmation messages, notifications, and other form settings.

Embedding Forms

Add your enquiry form to your website with a simple embed code.

Enquiry Forms Overview

Learn how enquiry forms work and how submissions flow into your system.

Managing Submissions

Review, follow up on, and convert enquiry submissions into events.
Last modified on March 11, 2026