This page covers features gated by Admin-tier permissions — typically Settings access. Admins have these by default; your administrator can adjust who has them in Settings > Team.
At a glance
Common questions
Can I take card payments in person through these integrations?
Can I take card payments in person through these integrations?
Mostly these are online integrations, built for phone orders and online payments rather than a card reader at the counter. Dojo is the exception: once it’s set up, it supports an in-person card terminal. With the others, use your existing card terminal at the counter and record the payment against the order.
Can the same payment link be used twice?
Can the same payment link be used twice?
No. Each link is tied to one order and stops accepting payment once it’s been paid. If you need to resend, generate a new link from the order.
What happens if I refund in the provider's dashboard instead of the order?
What happens if I refund in the provider's dashboard instead of the order?
The customer still gets their money back. Whether the refund flows back onto the order automatically depends on your connected payment integration. Where it doesn’t reconcile on its own, record the refund against the order so the order screen and the provider’s dashboard show the same totals.
What’s next?
Payment methods
How card, cash, account, and gift-card payments behave on the till and on dashboard orders.
Refunds
Issue a refund against an order and reconcile what’s gone back to the customer.
Transactions
Review every payment, refund, and adjustment against an order.
All integrations
Back to the integrations hub for website, courier, relay, and automation connections.