Relay networks
Receive orders from relay networks directly into your dashboard.- Direct2Florist has full two-way integration. Orders appear instantly, and when you mark an order as delivered, the status updates on D2F automatically.
- Send to a Friend and other relay providers can also be connected.
Payment providers
Process card payments online and in-store.- Stripe is used for website payments. Connect it in Settings > Integrations > Stripe. Apple Pay and Google Pay are enabled automatically.
- Square is used for in-store POS payments. Connect your Square terminal for seamless checkout.
Accounting
Keep your accounts up to date without manual data entry.- Xero and QuickBooks sync your daily sales and invoices automatically
- Tax codes are mapped to your chart of accounts
- Bank feeds from Stripe can be matched to sales in Xero for quick reconciliation
Marketing
- Mailchimp and Klaviyo sync your customer database automatically, respecting marketing opt-in preferences for GDPR compliance
Common questions
Do I need all of these integrations?
Do I need all of these integrations?
No. Only connect the services you actually use. Each integration is optional and independent.
What if an integration stops working?
What if an integration stops working?
Check the integration status in Settings > Integrations. If there’s a connection issue, you’ll see an error message with steps to reconnect. Failed relay orders also appear as alerts on your dashboard.
Relay orders aren't appearing on my dashboard
Relay orders aren't appearing on my dashboard
Check that the integration is active in Settings > Integrations. For Direct2Florist, make sure your shop is set to “Open” on the D2F network. If you use Interflora or eFlorist via Connect, check Connect’s Relay Settings and make sure the portal session is still valid.
My card terminal won't connect
My card terminal won't connect
Restart the payment terminal and check your Wi-Fi connection. In your dashboard, go to Settings > Integrations and verify the terminal status. For Stripe terminals, make sure the terminal is paired in Settings > Integrations > Stripe. If a card payment is declined, ask the customer to try a different card.
What’s next?
Configuration
Set up your shop details and business rules.
Financials
Manage invoicing and accounting.