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Send to a Friend is a relay between florists who both use Digital Florists. If a customer wants flowers delivered somewhere you don’t cover, you can send the order to a partner shop. If you’d like extra work coming through, you can receive orders from your partners too.
This page covers features gated by Admin-tier permissions — typically Settings access. Admins have these by default; your administrator can adjust who has them in Settings > Team.

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Linking with another florist

Both shops need to be on Digital Florists. Open Settings > Advanced > Send to a Friend and you’ll see your shop’s 6-character code under Your code.
Send to a friend settings page showing the shop's six-character code with a Copy code button, a field to paste a friend's code, toggles for allowing the team to send and accepting orders from friends, and a connected florist card with an assigned customer and landing location.

Share your code or paste a friend's to link shops, then control whether your team can send and whether friend orders are accepted.

  1. Click Copy code and share it with the florist you want to partner with.
  2. When they share their code with you, paste it under Link a friend and click Link friend.
Once you’re linked, the partner appears as a Connected florist card at the bottom of the page. Each side can pause or resume the link on its own using the toggles under Settings. If the florist you have in mind isn’t on Digital Florists, the banner below the codes takes you to the referral page. Introduce them there and your shop gets £100 credit on its next invoice when they go live.

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Sending orders

Turn on Allow your team to send and Send to a Friend appears as a relay option on the order form. When taking an order:
  1. Start a new order and choose Send to a Friend as the relay provider.
  2. Pick the partner florist you want to fulfil it.
  3. Add the products you’re sending with the Add Product button. The list offers a small set of designer’s-choice handtieds at set budgets (Standard, Luxe, or Wow) plus optional finishing touches. The partner florist designs to the budget you pick.
  4. Add the recipient, address, delivery date, and any notes, then confirm.
The order is forwarded to the partner with the recipient details, address, delivery date, and any notes you added. Your customer pays you for the order. Digital Florists doesn’t move money between the two shops, so you settle with your partner separately.

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Receiving orders

Turn on Accept orders from friends to receive orders from your partners. Turn it off and incoming friend orders stop. On each connected florist’s card you choose:
  • Assigned customer. Click Assign and pick the customer record incoming orders are attached to. This is usually a generic “Send to a Friend” customer you’ve created, or the partner shop itself. Clear removes the choice.
  • Landing location. Which of your shops the order should land in. If you only have one location, it’s set for you.
Incoming orders appear in your dashboard like any other order, ready to make up and deliver.
If a partner sends you an order before you’ve set an assigned customer for them, it won’t come through. Set the customer first, then ask them to resend.

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The connected florist cards

Each linked florist’s card shows two status pills:
  • Receiving orders or Not receiving, whether they’re currently accepting orders from you.
  • Can send to them or Sending paused, whether you’re currently allowed to send.
You can update the assigned customer and landing location for each partner at any time. Both sides see the link until one shop turns off their toggles.

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Common questions

No. Direct2Florist is a separate paid relay network with its own page under Settings > Advanced. Send to a Friend is an arrangement between specific florists who already know each other and both use Digital Florists.
Digital Florists doesn’t handle the inter-florist money. Your customer pays you for the full order at the point of sale; you settle directly with your partner (account, bank transfer, whatever you agree).
Turn off Allow your team to send to stop new outgoing orders, or Accept orders from friends to stop incoming. To remove a link entirely, get in touch and we’ll clear it on our side.
When you add products to a Send to a Friend order, the Add Product button offers a small set of designer’s-choice handtieds at set budgets (Standard, Luxe, or Wow) plus optional finishing touches. The partner florist designs to the budget you pick.

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What’s next?

Creating an order

Take the order and choose Send to a Friend as its relay option.

Relay integrations

The relay networks you can connect alongside Send to a Friend.
Last modified on September 15, 2026