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Before you can use the POS, you need to select a device — this is your till. Each device represents a physical till point in your shop and has its own payment methods, printer settings, and session history.
This page covers features gated by Admin-tier permissions — typically Settings access. Admins have these by default; your administrator can adjust who has them in Settings > Team.

What is a device?

A device is a named till point linked to a location. If your shop has one counter, you’ll have one device. If you have two tills side by side, or multiple shop locations, you’ll have a device for each. Every device tracks its own:
  • Accepted payment methods — which methods customers can use at that till
  • Printer settings — whether receipts print automatically and which printer is connected
  • Petty cash — whether petty cash movements are enabled
  • Till sessions — a full history of every session opened and closed on that device

Creating a device

Before you can use the POS, you need at least one device. Go to Settings > Advanced > Devices and click Create. Give the device a name (e.g., “Main Till”), select its location, and add a description. Click Create to save it.
Use one device per physical till point. If you only have one counter, you only need one device.

Registering a device

When you open the POS for the first time on a new browser or machine, you’ll see the device registration screen. This links your browser to a specific device.
1

Open the POS

Navigate to the POS from your dashboard. If no device is registered on this browser, the registration screen appears automatically.
2

Choose your device

You’ll see a list of available devices for your location. Each one shows its name and status — Available or In Use (already linked to another browser).
3

Select and confirm

Tap the device you want to use. Your browser is now linked to that device, and you’ll go straight to the POS.
Your browser remembers which device it’s registered to. Next time you open the POS, it skips the registration screen and goes straight to your till.

Device settings

Each device has its own settings, managed in Settings > Advanced > Devices. Here’s what you can control:

Accepted payment methods

Choose which payment methods are available on each device. For example, you might enable cash and card on a main till but only card on a self-service kiosk. See Transactions & Payments for details on each method.

Printer settings

If you’re using Digital Florists Connect for receipt printing, each device has its own receipt-printer setup — toggle printing on, point it at the right port, and turn on auto-receipt if you don’t want to confirm each one.

Petty cash

Enable or disable petty cash tracking on each device. When enabled, staff can record small cash movements (paying a supplier, topping up stamps, etc.) during a session. These are factored into your End of Day count. When disabled, the petty cash option doesn’t appear.

Multi-till setups

If you run more than one till, each one is a separate device with its own session. This means:
  • Separate sessions — each till opens and closes independently, with its own float count, transaction history, and End of Day report.
  • Different payment methods — one till might accept cash and card while another only accepts card.
  • Different printers — each till can print to its own receipt printer.
  • Separate staff — each session records which team member is working that till.
For busy shops with multiple tills, denomination counting at End of Day helps you track exactly what’s in each drawer without mixing up the cash.

Device status

On the device registration screen, each device shows one of two statuses: If a device shows as In Use but you know it’s not active (e.g. the previous browser was closed without de-registering), you can release it from Settings > Advanced > Devices.

Hardware

All hardware connects through Digital Florists Connect, the desktop app that sits between your browser and your printers.

Receipt printers

Digital Florists works with thermal receipt printers using ESC/POS (Epson and generic) or Star Line (Star Micronics) command languages. For the current models Connect tests and auto-detects, the paper widths, and how to connect them, see Receipt printers. Other ESC/POS or Star-compatible printers may also work, but only the tested models are auto-detected and set up without manual steps.

Label printers

For delivery labels showing the recipient’s name, address, order number, and a QR code, Connect works with Brother QL (via the system driver) and Zebra (ZPL) label printers. For the current models and roll sizes, see Label printers.

Cash drawers

Cash drawers connect through your receipt printer, not directly to your computer, and open automatically when you take a cash payment. You can also open the drawer manually from the POS. See Cash drawer for wiring and setup.

Common questions

Yes. De-register your current device and the registration screen will appear again, letting you pick a different one.
You’ll have one device. Select it when you first open the POS and your browser remembers it from then on. Nothing else to worry about.
Yes. Each browser or machine that runs the POS should be registered to its own device, so each till has its own session, cash count, and receipts.
By default, each device links to one browser at a time. If you need a second till, create a second device in Settings > Advanced > Devices.
Devices are created and managed in Settings > Advanced > Devices. You can add as many devices as you need for your location.
Yes. Worksheets and order documents print through your browser’s built-in print function, which works with any printer on your computer. Connect is only needed for thermal receipt printers, label printers, and cash drawers.
Check that Connect is running and that the printer is powered on and connected. Click Discover Printers in Connect to scan again. For network printers, try entering the IP address manually. See the Connect troubleshooting guide for more help.
No. USB barcode scanners work as keyboard devices — they type the barcode number into whatever field is active on screen. Just plug the scanner in and scan a barcode while the POS search field is focused. No extra software is needed.
No. Receipt printers and label printers use different paper and protocols. You’ll need a separate printer for each purpose.

What’s next?

Point of Sale

Learn how the POS works from start to finish.

Transactions & Payments

Every payment method and how they work.

Digital Florists Connect

Set up receipt printers and cash drawers.

End of Day

Close your till and review the day’s takings.
Last modified on July 7, 2026