Skip to main content
Before you can use the point of sale (POS), you need a device: this is your till. Each device stands for one till point in your shop and has its own payment methods, receipt printing and session history.
This page covers features gated by Admin-tier permissions — typically Settings access. Admins have these by default; your administrator can adjust who has them in Settings > Team.
Go to Settings > Advanced > Devices. The table lists every device, with Edit and Delete on each row and Create Device at the top.
Devices settings table with one row: Rose Garden Front Till at Rose Garden Florists, not yet paired, described as the main counter till, with Edit and Delete actions and a Create Device button.

Registered devices are listed with their location, pairing status and a plain-language description, ready to pair with the point of sale.

​
What is a device?

A device is a named till point linked to a location. If your shop has one counter, you’ll have one device. If you have two tills side by side, or more than one shop, you’ll have a device for each. Every device keeps its own:
  • Payment methods, which decide what customers can pay with at that till
  • Receipt printing, whether receipts print through Connect and whether they print without asking
  • Petty cash, whether staff can record cash in and out on that till
  • Till sessions, a full history of every session opened and closed on that device
If point of sale isn’t included in your plan, a device is simply a workstation for Connect printing, and the payment method and petty cash choices don’t appear.

​
Creating a device

Click Create Device. Give the device a Name your team will recognise, such as Front till, pick its Location, and add a Description if it helps. Tick the payment methods that should appear at checkout on this device, decide whether to Enable petty cash, and click Create device.
Create Device form with Name, Location and Description fields, tick boxes for Cash, Card, Pay on Fulfilment, Bank Transfer, Cheque, Account and Gift Card, an Enable petty cash option, a Use Digital Florists Connect printing option and a Create device button.

Name the till, pick its location and tick the payment methods it offers before you click Create device.

Use one device per till point. If you only have one counter, you only need one device.
To change any of this later, click Edit on the row and then Update.

​
Pairing a device with the point of sale

A new device shows Not paired under Device ID until a browser picks it up. Open the POS on the till’s computer and the Select a Device screen lists the devices at your location. Choose the one for this till and you go straight to the POS. Your browser remembers the device from then on, so it skips the screen next time. Each device shows Available when it’s free or In Use when another browser has already picked it.
Point of sale access in Point of sale settings decides whether a device is tied to one browser. With Dedicated device per till, a device already in use is greyed out on other browsers. With Allow any device to use any till, any browser can pick any device.

​
Device settings

Open a device with Edit to change how it behaves.

​
Payment methods

Choose which payment methods appear at checkout on this device. A main till might take cash and card while a second counter takes card only. What each method does is covered in Payment Methods.

​
Receipt printing

Tick Use Digital Florists Connect printing to print till receipts through Digital Florists Connect on that computer. Leave Print receipts automatically after payment ticked and every paid sale prints without a prompt; untick it and staff confirm each receipt before it prints. Only change the Connect port if Connect on that computer is set to a different one.

​
Petty cash

Tick Enable petty cash and staff can record small cash movements during a session, such as paying a supplier or buying stamps. These count towards the End of Day figures for that till. Untick it and the petty cash option doesn’t appear on that device. This is set per device. The shared till choices, such as the walk-in customer and how sessions are counted, live in Point of sale settings.

​
Multi-till setups

If you run more than one till, each one is a separate device with its own session. That means:
  • Separate sessions, so each till opens and closes on its own with its own float, transactions and End of Day report
  • Different payment methods, so one till can take cash and card while another takes card only
  • Different printers, so each till prints to the receipt printer beside it
  • Separate staff, so each session records who was working that till
For busy shops with several tills, counting by note and coin at End of Day shows you what’s in each drawer without mixing up the cash.

​
Hardware

All hardware connects through Digital Florists Connect, the desktop app that sits between your browser and your printers.

​
Receipt printers

Digital Florists works with thermal receipt printers using ESC/POS (Epson and generic) or Star Line (Star Micronics). For the current models Connect tests and detects, the paper widths and how to connect them, see Receipt printers. Only the tested models are detected and set up without manual steps.

​
Label printers

For delivery labels showing the recipient’s name, address, order number and a QR code, Connect works with Brother QL and Zebra label printers. For the current models and roll sizes, see Label printers.

​
Cash drawers

Cash drawers connect through your receipt printer, not directly to your computer, and open on their own when you take a cash payment. You can also open the drawer from the POS. See Cash drawer for wiring and setup.

​
Common questions

Create one device. Choose it the first time you open the POS and your browser remembers it from then on.
Yes. Each computer that runs the POS should be paired with its own device, so each till has its own session, cash count and receipts.
Yes, if your point of sale access allows it. Open Point of sale settings and find Point of sale access. Dedicated device per till is the default: each device pairs with one browser at a time, so a device already paired shows as In Use. Allow any device to use any till lets a second browser pick the same device, and both then share that till’s session, float and End of Day count. Create a second device instead when you want a separate till with its own cash count.
They match the Connect app installed on that till’s computer. Install Connect, pick the receipt printer in its setup wizard, then tick Use Digital Florists Connect printing on the device. See Receipts through Connect.
Yes. Worksheets and order documents print through your browser’s own print function, which works with any printer on your computer. Connect is only needed for thermal receipt printers, label printers and cash drawers.
Check that Connect is running and that the printer is powered on and connected. Click Discover Printers in Connect to scan again. For network printers, try entering the IP address by hand. See the Connect troubleshooting guide for more help.
No. USB barcode scanners work as keyboards: they type the barcode number into whatever field is active on screen. Plug the scanner in and scan a barcode while the POS search field is focused.
No. Receipt printers and label printers use different paper, so you need one of each.

​
What’s next?

Payment Terminals

Register card readers and pair each one with the till it sits beside.

Point of sale settings

The walk-in customer, device access and how till sessions are counted.

Point of Sale

Ringing a sale through the till from start to finish.

End of Day

Close your till and review the day’s takings.
Last modified on September 15, 2026