Your cash drawer opens automatically when you take a cash payment at the till, and you can also open it manually from POS — to give change, drop in a float, or check a note. Connect handles this through your receipt printer, so there’s no separate cable to your computer.Documentation Index
Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
Use this file to discover all available pages before exploring further.
How it connects
The cash drawer doesn’t plug into your computer. It plugs into your receipt printer with an RJ11/RJ12 cable (the wider phone-style connector), into the DK port on the back of the printer. The receipt printer then opens the drawer when Connect tells it to.| Part | Where it plugs in |
|---|---|
| Cash drawer cable | One end into the drawer, the other into the DK port on the back of the receipt printer |
| Receipt printer | Connected to your network or computer as normal — see Receipt printers |
| Computer | Talks to the receipt printer over the network (or USB), never to the drawer directly |
The brand of cash drawer doesn’t really matter. Almost any standard cash drawer works, as long as it comes with a cable wired for the receipt printer you’re using. Choose one that fits your counter space.
Which printers can drive a drawer
Connect can fire the drawer kick through any Star or Epson thermal receipt printer it supports — see Receipt printers for the full list. Other Star- or Epson-compatible thermal printers will usually work too, but only the listed models are tested.What to buy
The brand doesn’t really matter — any standard cash drawer with a cable wired for your receipt printer will work. Choose one that fits your counter space.| Tier | Approximate UK price |
|---|---|
| Budget drawers | £30-60 |
| Mid-range (Star, Epson compatible) | £60-100 |
| Heavy-duty (e.g. APG Vasario) | £100-180 |
Setting it up
Plug the drawer into the receipt printer
Connect the RJ11/RJ12 cable from your cash drawer to the DK port on the back of your receipt printer. Make sure it clicks in at both ends.
Add the receipt printer in Connect
If you haven’t already, run the Connect setup wizard or go to Settings > Printers and add your receipt printer. The drawer is enabled by default when you confirm it opens during setup.
When the drawer opens
The drawer pops the moment a cash payment is confirmed at the till — it doesn’t wait for the receipt to finish printing.| When it opens | Why |
|---|---|
| You take a cash payment in POS | So you can put the money in and give change |
| You give a cash refund in POS | So you can take the money out |
| You click Open Drawer in POS | Manual open — no sale needed |
| You click Open Drawer in Settings > Printers in Connect | Testing or counting down |
What’s next?
Receipt printers
Receipt printers that work with Connect.
Receipts
What goes on a receipt and how to customise it.
Connect settings
Test the drawer, toggle it on or off, swap printers.