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This page is the launchpad for everything that plugs into Digital Florists Connect. Each category below has its own page covering the supported models and how to connect them. For pricing and where to buy, see Tested kit.
Not sure what to buy? See Tested kit for what to order, or Send us your basket and we’ll sanity-check it before you spend.

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Pick a category

Receipt printers

Star Micronics and Epson thermal receipt printers.

Label printers

Brother QL and Zebra label printers for deliveries.

Cash drawers

Connects to your receipt printer — any standard drawer works.

Barcode scanners

Any USB scanner — no Connect setup needed.

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What’s not supported

A few quick limits across all categories:
  • Bluetooth-only printers — Connect prints over your network or a USB cable, not Bluetooth. If Bluetooth is the only connection a listing mentions, or the Star model number ends in BI or BI2, it won’t work with Connect. If one is already on your counter, see Existing hardware.
  • iPads and Android tablets as the till — Connect runs on Mac and Windows only, so a tablet can’t drive a receipt printer, cash drawer, or label printer. See Tablets as a till.
  • Inkjet, laser, and consumer photo printers (HP DeskJet/OfficeJet, Canon PIXMA, Epson WorkForce, Brother HL/MFC) — Connect is built for thermal receipt and label printers.
  • Chromebooks — Connect doesn’t run on ChromeOS. Use a Mac or Windows PC.
  • 32-bit Windows — Connect needs 64-bit Windows. Any machine sold in the last five years is 64-bit by default.
  • Intel Macs — Connect is Apple Silicon only (M1 or newer). Intel Macs sold before late 2020 won’t run it.

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When a printer needs review

If a saved printer stops working the way it was set up, a “This printer setup needs review” banner appears in Settings > Printers. It means your computer can no longer see the printer the way Connect saved it — most often a Windows printer queue that’s gone missing, is offline, or is stuck in an error state. Run the setup wizard again and re-select the working printer before relying on test prints. The wizard names the problem: a Windows printer queue that needs attention, a driver without RAW support (the driver mode that lets Connect send print jobs straight to the printer), or a Star USB printer that needs switching to ESC/POS mode (see Receipt command set). Click Re-select this printer to pick the working one again.
Printers installed on your computer appear in the wizard automatically. Only search the network if yours isn’t listed.

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What’s next?

Tested kit

What to buy, approximate prices, UK suppliers.

Receipts

Receipt content, logo, and font customisation.

Settings

Tweak printer options and preferences.
Last modified on July 7, 2026