Connect turns a payment at the till into a printed receipt on your thermal printer. It adds your logo, applies the font you’ve picked, and sizes everything to fit your paper roll. This page covers what shows up on a receipt and the three things you can customise — logo, font, and paper width. For supported receipt printers and connection methods, see Receipt printers.Documentation Index
Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
Use this file to discover all available pages before exploring further.
What’s on a receipt
Every receipt Connect prints follows the same layout. Your shop name, logo, items, totals, and tax all appear in the right place without you having to think about it.- Logo — your uploaded business logo, centred at the top
- Header — your shop name, address, and contact details
- Date and time — printed as
DD/MM/YYYY HH:MM - Order ID — the order or sale reference
- Items — quantity, product name, and price for each line
- Total — the order total
- Tax breakdown — each tax rate with its amount, then the total tax
- Payments — each payment method (Card, Cash, Gift Card, etc.) with the amount taken
- Total received — the sum of all payments
- Footer — a closing line such as “Thank you”
Logo
Your business logo prints centred at the top of every receipt. A PNG at least 600 pixels wide with a transparent background prints most cleanly — Connect resizes it to fit your paper width automatically and reuses the same image on the optional landscape address-label layout. For the upload controls, supported file types, and size limit, see Logo and receipt font.Font
You can pick the typeface used for the receipt body text from Connect’s settings. Three groups are available — Monospace, Sans-serif, and Serif — plus the printer’s built-in font as a default. Stick with a monospace font unless you have a good reason not to: totals, tax rates, and payment columns line up much more neatly with fixed-width characters. To change it, see Logo and receipt font.Paper width
Connect supports both narrower (58mm) and standard (80mm) thermal rolls. The right width is picked up automatically from your printer, so there’s nothing to configure.| Width | Typical use |
|---|---|
| 58mm | Compact tills, mobile till units |
| 80mm | Standard counter receipt printers |
Multiple receipt printers
Each computer running Connect has one receipt printer assigned to it. There’s no per-till switching inside Connect — the till device is the computer, and the saved receipt printer is the one it prints to. If you have multiple tills, install Connect on each computer and pick the right receipt printer in the setup wizard. Tills are then managed in the web app under Settings > Advanced > Devices — see Devices.If you share one network receipt printer between multiple tills, each copy of Connect can point at the same network address. The printer queues jobs in the order it receives them.
When receipts print
Receipts are printed in response to events in the web app, not from inside Connect itself. Connect is the bridge that turns a print request into ink on paper.- POS payment — when a sale is completed at the till
- Manual reprint — reprinting a receipt from a sale or order in the web app
Common questions
Can I change the wording on the receipt?
Can I change the wording on the receipt?
The text content — shop name, item names, footer wording, currency — comes from the web app. Connect only controls the logo, font, and paper layout. To change wording, update your shop settings in the web app.
Can I print receipts from a phone or tablet?
Can I print receipts from a phone or tablet?
No. Connect runs on Windows and macOS only. The web app can run on a tablet, but it needs to point at a computer running Connect to actually print.
What’s next?
Receipt printers
Star Micronics and Epson receipt-printer reference.
Cash drawer
Open the drawer automatically when payment is taken.
Connect settings
Upload your logo, pick a font, run a test print.