Connect keeps almost everything it needs auto-detected, but the settings panel is where you tweak the bits you care about — printers, your shop’s logo, relay polling, and how Connect behaves on this computer. This page walks through every tab in plain language, with the buttons you’ll actually click and the defaults that matter.Documentation Index
Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
Use this file to discover all available pages before exploring further.
Opening the settings panel
Connect runs in the background, so you won’t always see its window. Open the panel like this:| Platform | How to open |
|---|---|
| Windows | Right-click the Connect icon in the system tray and choose Settings, or open the main window and click the gear icon. |
| macOS | Click the Connect icon in the menu bar and choose Settings, or bring the main window forward and click the gear icon. |
Login
The connection between Connect and your Digital Florists shop. This tab is marked Required — without it, Connect can’t talk to your shop.| Setting | What it does | Default |
|---|---|---|
| Access Token | A single code that links Connect to your shop. Paste it in and Connect tests the connection for you. | None — you paste it in once |
If you ever need to point Connect at a different shop, paste a new token over the old one and save — it overwrites the previous connection.
Printers
Everything about your receipt and label printers, plus the cash drawer status. Most of this is set during the setup wizard (Mac or Windows) — this tab is where you adjust or troubleshoot afterwards.Receipt printer
| Setting | What it does | Default |
|---|---|---|
| Print Test Receipt | Sends a test receipt to your receipt printer. | n/a |
| Open Cash Drawer | Fires the drawer kick on the receipt printer. Only shown when the cash drawer is enabled. | n/a |
| Use Windows driver compatibility mode for Epson receipts | A fallback for Epson printers on Windows when test receipts aren’t coming out. Leave it off unless support asks you to switch it on. | Off |
| Star receipt command set | For Star USB printers on Windows. If a test prints nothing, try switching from Automatic to ESC/POS or Star Line. | Automatic |
Label printer
| Setting | What it does | Default |
|---|---|---|
| Print Test Label | Sends a test delivery label to your label printer. | n/a |
| Use landscape address labels | Switches delivery labels to our classic landscape layout — your logo at the top, recipient details below, QR code on the right. | Off |
| Include saved business logo on landscape labels | Adds your saved logo to the landscape layout. Only shown when landscape is on. | On (when landscape is enabled) |
Cash drawer
| Setting | What it does | Default |
|---|---|---|
| Cash Drawer status | Shows Enabled or Not in use. Set during the setup wizard — change it by re-running setup. | Enabled if you confirmed your drawer opened during setup |
Re-running setup
| Setting | What it does | Default |
|---|---|---|
| Run Setup Wizard Again | Restarts the first-run wizard so you can swap printers or re-test the cash drawer. | n/a |
Logo and receipt font
These two settings live at the bottom of the Printers tab, under Logo & receipt font. They affect printed output, not the on-screen UI.Business logo
| Setting | What it does | Default |
|---|---|---|
| Select Logo Image | Uploads an image to print at the top of receipts. The same logo is reused on the optional landscape address-label layout. | None |
| Change Logo / Remove | Swap in a new logo, or clear it. | n/a |
Receipt font
| Setting | What it does | Default |
|---|---|---|
| Receipt Font | Picks the typeface used for the receipt body text. Grouped into Monospace, Sans-Serif, and Serif. | Default (Printer Font) |
Relay Settings
Controls for the Interflora and eFlorist relay sync. The full overview lives on Relay — this tab is the on/off and timing controls.Connect reads orders and delivery statuses from the relay portals. It doesn’t push anything back to Interflora or eFlorist — those still need to be updated in the portal itself when required.
| Setting | What it does | Default |
|---|---|---|
| Enable relay automations | Master on/off switch for relay polling. When off, Connect stops checking the portals altogether — no orders pulled, no status updates, no background activity. Your sign-in stays saved, so flipping it back on resumes polling without needing to sign in again. | On |
| Check Interflora for delivery updates | When ticked, Connect polls the Florist Hub on the interval below for new orders and delivery status changes. Applies to Interflora only — eFlorist orders come through when you accept them in the portal, not on a schedule. | On |
| Interflora polling interval (seconds) | How often Connect checks the Florist Hub. Range: 30–3600 seconds. Only used when both the master switch and the Interflora check above are on. | 120 (2 minutes) |
| Clear Interflora Sign-In on This Device | Signs you out of the Florist Hub on this computer and closes any open hub windows. You’ll need to sign in again. | n/a |
| Clear eFlorist Sign-In on This Device | Signs you out of the eFlorist portal on this computer and closes any open portal windows. | n/a |
The relay session is sticky — once you sign in to Interflora or eFlorist through the portal window, Connect keeps you signed in between restarts. Clearing the session is usually only needed when sign-in or hub pages aren’t behaving as expected.
Advanced Settings
The Advanced tab covers performance, network discovery, and config import/export. These settings are powerful — only change them if you know why.Performance
| Setting | What it does | Default |
|---|---|---|
| Enable Hardware Acceleration | Lets Connect use your computer’s graphics chip for smoother rendering. Recommended for most computers; only turn off if you see graphical glitches. Requires a restart. | On |
| Launch at login | Starts Connect automatically when you log in to this computer. Keeps relay sync and printing always available. | On |
| Start hidden on Windows | Windows only. Launches Connect minimised to the tray instead of opening the main window. | Off |
Network Discovery
For the Digital Florists companion app on phones and tablets. When this is on, Connect advertises itself on your local Wi-Fi so the companion app can find this computer.| Setting | What it does | Default |
|---|---|---|
| Allow the Digital Florists companion app to discover this computer | Toggles local-network advertising. Applied immediately — no restart needed. | Off |
On macOS, the first time you enable discovery the system will ask for Local Network access. The setting only controls automatic discovery — devices that already know this computer’s address may still reach it even with discovery off.
Export / Import Config
| Setting | What it does | Default |
|---|---|---|
| Export Config | Saves the full Connect configuration as a file. Useful for backups or moving to a new computer. | n/a |
| Import Config | Loads a previously exported config. Connect checks the file before saving it; a restart is recommended afterwards. | n/a |
Application Logs
A live view of what Connect has been doing. Useful for troubleshooting, and the first thing support will ask about.| Setting | What it does | Default |
|---|---|---|
| Refresh | Reloads the most recent log entries. | n/a |
| View Full Log | Opens the raw log file in your computer’s default text viewer. | n/a |
| Clear Logs | Wipes the log file. Can’t be undone. | n/a |
| Level filter | Filters by All Levels, Errors Only, Warnings & Errors, or Info & Above. | All Levels |
| Filter Interflora | Shows only Interflora order activity. | Off |
| Search | Free-text search across log messages — order numbers, error keywords, anything. | Empty |
About
Information about this Connect installation, plus the update controls. Handy when support asks “what version are you on?” or “where’s the log file?”.Version and updates
Connect updates itself in the background — usually you’ll never need to touch this. If you want to force a check or install a pending update straight away, the buttons are here.| Setting | What it does | Default |
|---|---|---|
| Check for Updates | Forces an immediate check for a new version. | n/a |
| Restart to Install | Appears only when an update has finished downloading. Restarts Connect to apply it. | n/a |
Installation details
The About card shows your Connect Version and Application Name by default. Click Show support details to reveal more — useful when support asks for diagnostic info:| Field | What it shows |
|---|---|
| Version | The current Connect version. (Always visible.) |
| Application Name | The internal app name. (Always visible.) |
| App Path | Where Connect is installed on this computer. |
| Resources Path | Connect’s bundled resources folder. |
| User Data Path | Where Connect stores its config, logs, and saved logo. |
| Electron / Chrome / Node | The runtime versions Connect is built on. |
| Platform | Your operating system identifier. |
| Bridge | The native-bridge version and method count — internal but occasionally useful for support. |
Common questions
Do I need to restart Connect after changing a setting?
Do I need to restart Connect after changing a setting?
Most settings apply immediately. Hardware Acceleration is the main exception — a yellow banner appears when a restart is needed, with a Restart now button.
How do I sign out of my shop completely?
How do I sign out of my shop completely?
The Login tab doesn’t have a sign-out button by design — Connect is paired to a single shop. To switch shops, paste a new access token over the old one.
Can I copy my Connect setup to another computer?
Can I copy my Connect setup to another computer?
Yes. Use Export Config on the source machine, install Connect on the new machine, then use Import Config. Re-run the printer setup wizard afterwards because printer hardware is specific to each computer.
What's the difference between 'Clear Interflora Sign-In' and disabling relay?
What's the difference between 'Clear Interflora Sign-In' and disabling relay?
Clearing the sign-in signs you out of the portal on this computer — you’ll need to sign back in. Disabling relay (the Enable relay automations toggle) stops Connect from checking the portals at all, but keeps your sign-in. Use the toggle for a temporary pause and clearing the session for sign-in trouble.
Why is Launch at login on by default?
Why is Launch at login on by default?
Because relay sync and receipt printing only work while Connect is running. Starting it with your computer is the simplest way to keep everything online without having to remember.
What’s next?
Setup on Mac
Walk through the first-run wizard on macOS.
Setup on Windows
Walk through the first-run wizard on Windows.
Printers
Supported receipt and label printers, plus connection types.
Relay
Set up Interflora and eFlorist sync.