Opening the settings panel
Connect runs in the background, so you won’t always see its window. Open the panel like this:
The panel has a left-hand menu with six sections: Connect to your shop, Printers, Relay settings, Advanced settings, Application logs, and About. Click Back to dashboard at any time to return to the main window. Each section is covered below.
Connect to your shop
The connection between Connect and your Digital Florists shop. This section shows a Required badge until you’re connected — without it, Connect can’t talk to your shop.
To find your token, open Digital Florists in your browser and go to Settings > Advanced > Integrations > Connect. Connect masks the token in the panel once it’s saved, and shows a green confirmation if the test succeeds.
You can also pair without copying anything. Click the connection link in your Digital Florists dashboard and Connect opens with a confirmation screen — accept it and you’re paired.
If you ever need to point Connect at a different shop, click Replace token and paste the new one, or use a connection link from the other shop. Either way Connect warns you before replacing the existing connection, and your printer setup is kept.
Printers
Everything about your receipt and label printers, plus the cash drawer status. Most of this is set during the setup wizard (Mac or Windows) — this section is where you adjust or troubleshoot afterwards.Receipt printer
Label printer
Cash drawer
Re-running setup
For supported hardware and connection types, see Printers.
Logo and receipt font
These two settings live at the bottom of the Printers section, under Logo & receipt font. They affect printed output, not the on-screen UI.Business logo
Supported formats: PNG, JPG, JPEG, GIF, BMP, WebP.
Maximum size: 5 MB.
Connect keeps its own copy of the logo, so you can move or delete the original afterwards. Only upload artwork you’re allowed to print.
Receipt font
Monospace fonts keep totals and columns aligned, so they’re the safest choice. On macOS, Connect will use a monospace font for PDF receipts regardless of this setting, to protect column alignment.
Relay settings
Controls for the Interflora, eFlorist, and Interflora Spain relay sync. The full overview lives on Relay — this section is the on/off and timing controls.Connect reads orders and delivery statuses from the relay portals. It doesn’t push anything back to Interflora or eFlorist — those still need to be updated in the portal itself when required.
The relay session is sticky — once you sign in to a relay portal through its window, Connect keeps you signed in between restarts. Clearing the session is usually only needed when sign-in or hub pages aren’t behaving as expected.
Advanced settings
The Advanced section covers performance, the local server port, companion app access, and config import/export. Only change these if you know why.Performance
Server port
After changing the port (or hardware acceleration), a Restart required banner appears with a Restart now button.
Companion app access
Lets the Digital Florists companion app on phones and tablets print labels through this computer over Wi-Fi.
The card shows your current status as you go. With the setting off it reads Local only — only this computer can print. With it on, Reachable on your network appears along with this computer’s hostname and address, and the panel tells you if you’re not connected to a network. On macOS you may see Connect waiting for Local Network permission, with an Open Local Network settings button to grant it; if devices still can’t reach you after that, your firewall is the usual culprit.
When this computer is reachable, a green Network indicator appears in the dashboard header.
Companion app access token
An optional token that phones must hold before this computer accepts their print jobs. The token is masked in the panel — reveal or copy it whenever you need it.After generating, changing, or clearing the token, re-copy the POS link from the companion app setup screen. Links copied before the change will stop printing.
Export / Import Config
Application logs
A live view of what Connect has been doing. The Recent activity list shows the latest entries — useful for troubleshooting, and the first thing support will ask about.
For how to send logs to support and what to look for, see Sharing logs with support.
About
Information about this Connect installation, plus the update controls. Handy when support asks “what version are you on?” or “where’s the log file?”.Version and updates
Connect updates itself in the background — usually you’ll never need to touch this. If you want to force a check or install a pending update straight away, the buttons are here.
The card shows the current update status — Up to date, Update available, or Update ready. If a check fails, the error is shown inline. For more on how updates are delivered, see Staying up to date.
Installation details
The About card shows your Connect Version and Application Name by default. Click Show support details to reveal more — useful when support asks for diagnostic info:Common questions
Do I need to restart Connect after changing a setting?
Do I need to restart Connect after changing a setting?
Most settings apply immediately. Hardware Acceleration and Server port are the exceptions — a Restart required banner appears when either changes, with a Restart now button.
How do I sign out of my shop completely?
How do I sign out of my shop completely?
The Connect to your shop section doesn’t have a sign-out button by design — Connect is paired to a single shop. To switch shops, click Replace token and paste the new shop’s access token, or use that shop’s connection link. Your printer setup is kept either way.
Can I copy my Connect setup to another computer?
Can I copy my Connect setup to another computer?
Yes. Use Export Config on the source machine, install Connect on the new machine, then use Import Config. Re-run the printer setup wizard afterwards because printer hardware is specific to each computer.
What's the difference between 'Clear Interflora Sign-In' and disabling relay?
What's the difference between 'Clear Interflora Sign-In' and disabling relay?
Clearing the sign-in signs you out of the portal on this computer — you’ll need to sign back in. Disabling relay (the Enable relay automations toggle) stops Connect from checking the portals at all, but keeps your sign-in. Use the toggle for a temporary pause and clearing the session for sign-in trouble.
Why is Launch at login on by default?
Why is Launch at login on by default?
Because relay sync and receipt printing only work while Connect is running. Starting it with your computer is the simplest way to keep everything online without having to remember.
What’s next?
Setup on Mac
Walk through the first-run wizard on macOS.
Setup on Windows
Walk through the first-run wizard on Windows.
Printers
Supported receipt and label printers, plus connection types.
Relay
Set up Interflora and eFlorist sync.