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Documentation Index

Fetch the complete documentation index at: https://docs.florists.digital/llms.txt

Use this file to discover all available pages before exploring further.

This page walks you through installing Connect on a Mac and running the first-time setup wizard. If you’re on Windows, see Setting up Connect on Windows instead. The whole thing takes about ten minutes, including a few test prints.

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Before you start

You’ll need a few things ready:
  • An Apple Silicon Mac running macOS 12 or newer. Connect is built for M-series chips, so Intel Macs aren’t supported.
  • Your access token. Generate one in Digital Florists under Settings > Advanced > Integrations > Connect. It’s a single string that links Connect to your shop.
  • Your printer powered on and either on the same network as the Mac, or plugged in by USB.
Generate the access token on the same Mac you’re installing Connect on. That way you can copy it straight from the browser into the wizard.

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Install Connect

1

Download the installer

Go to downloads.florists.digital and download the macOS .dmg.
2

Open the disk image

Double-click the downloaded .dmg file. Finder opens a window with the Digital Florists Connect app and a shortcut to your Applications folder.
3

Drag Connect into Applications

Drag the Digital Florists Connect icon onto the Applications folder shortcut. Eject the disk image when it’s done.
4

Launch Connect

Open Connect from your Applications folder or Launchpad. The setup wizard appears.
The first time Connect runs, macOS may ask for permission to find devices on your local network. Click Allow so Connect can discover network printers.

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Setup wizard

When Connect opens, you’ll see a welcome screen with a four-step progress bar at the top — Login, Receipt, Drawer, Label. Click Get Started to begin.
1

Sign in

Paste the access token you generated in Digital Florists.Click Connect & Continue. Connect tests the link to your shop and shows a green Connected banner with your shop’s address.
If Connect spots an existing connection from a previous install, it’ll skip ahead. Click Continue to Printer Setup, or Use a different instance to sign in fresh.
2

Choose your receipt printer

Before you start, make sure your receipt printer is fully set up following the manual that came in the box — unboxed, paper loaded, powered on, and (for network printers) connected to the same network as your Mac. Connect can only find printers that are already up and running.
Connect looks for receipt printers on your Mac and your local network. Each one appears as a card.Click Test Print on the printer you want to use. A short test slip prints. If it looks right, click Use This Printer to save it.If your printer doesn’t appear, click Search for Printers to scan again — this is also what prompts macOS for local network access on the first run. For a network printer with a fixed address, click Enter Network Printer Address and type in the host and (optionally) a friendly name. Connect tests the connection before saving.If you don’t have a receipt printer yet, skip this step.Supported receipt printers →
3

Test the cash drawer

Most cash drawers plug into the receipt printer with the cable that came in the box. Click Open Drawer and listen for the click.Confirm whether the drawer opened when prompted. Saving routes you on; declining surfaces troubleshooting tips. Common fixes are checking the cable from the drawer to the printer, and making sure the drawer key is in the unlocked position.If you don’t use a cash drawer, click Skip — I don’t use a cash drawer.
4

Set up a label printer (optional)

Connect now looks for label printers. If yours connects through macOS’ own printer list, add it in System Settings > Printers & Scanners first so it appears here automatically.For each printer it finds, you can:
  • Pick the label stock — choose the roll size loaded in the printer (e.g. 62mm continuous, 89 x 28mm Address).
  • Print landscape address labels — turn this on for our classic landscape delivery-label layout with your logo at the top.
  • Include your saved business logo — only shown when landscape labels are on. Prints your saved logo at the top of each label.
Click Test Print to print a sample label. If it looks right, the printer is saved and the wizard moves on.If you don’t print labels, click Skip — I don’t print labels.Supported label printers →
The wizard only toggles whether to include your saved logo — it doesn’t upload one. See Logo and receipt font for uploading or changing your logo later.
5

Finish setup

The final screen shows a summary of everything you’ve configured — your shop’s address, receipt printer, cash drawer status, and label printer. Each saved item has a green tick.Click Finish Setup to save your choices, then Open in Browser to launch your POS with Connect ready to print.Connect minimises to your menu bar. You can close the wizard window — Connect keeps running in the background.
Printing from the web app won’t work until you click Finish Setup on the final step. Closing the wizard before that point leaves your printers unsaved.

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Where Connect lives

After setup, Connect runs from the menu bar in the top-right of your screen. Click the small Connect icon to open settings, run test prints, or quit the app. Closing the wizard window doesn’t quit Connect — it stays running in the menu bar so the web POS can talk to it. To fully quit, click the menu bar icon and choose Quit.
Connect is set to launch at login by default, so it’s ready every time you start your Mac.

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Re-running setup

If you change printers, replace a cash drawer, or move Connect to a different shop, you can run the wizard again at any time.
  1. Click the Connect icon in your menu bar to open the app.
  2. Go to Settings > Printers.
  3. Scroll to Need to change printers? and click Run Setup Wizard Again.
The wizard reopens from the start. Your access token is remembered, so you can usually skip the login step and go straight to picking printers.

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Common questions

No. Connect is built for Apple Silicon (M-series) only. If you’re on an Intel Mac, you’ll need to upgrade your hardware — or run Connect on a Windows PC instead.
You can skip the receipt printer step in the wizard and finish setup without one. When your printer arrives, open Settings > Printers in Connect and click Run Setup Wizard Again to add it.
Yes, but only in the background. Connect lives in the menu bar and handles printing on demand. You can close the main window — Connect keeps running.
Make sure it’s powered on and connected. For USB printers, add them through System Settings > Printers & Scanners first so macOS recognises them. For network printers, click Search for Printers to allow the local network scan, or use Enter Network Printer Address to add it by IP. If it still won’t show up, contact us at hello@digitalflorists.com.

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What’s next?

Printers

Supported receipt and label printers, plus how to connect them.

Relay

Pull Interflora and eFlorist orders into Digital Florists automatically.

Connect settings

Tweak Connect’s options after setup.
Last modified on May 14, 2026