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This guide walks you through installing Digital Florists Connect on Windows 10 or later, then running the first-time setup wizard. The whole thing takes about 10 minutes. The wizard inside Connect looks the same on Mac and Windows. The only Windows-specific bit you might bump into is the SmartScreen warning when you first run the installer — that’s covered below.

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Before you start

You’ll need a few things ready:
  • Windows 10 or later (64-bit) — Connect doesn’t run on 32-bit Windows.
  • Digital Florists open in your browser — you’ll pair Connect from Settings > Advanced > Integrations > Connect, either with a connection link (easiest) or by copying an access token.
  • Your printer powered on — and either plugged in over USB, on the same network as your PC, or already added in Windows.
Open Digital Florists in a browser on the same PC you’re installing Connect on. The connection link can only open Connect on the computer you click it from.

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Install Connect

1

Download the installer

Go to downloads.florists.digital and download the Windows .exe installer.
2

Run the installer

Double-click the downloaded file to start the install.
3

Get past Windows SmartScreen

Windows may show a blue warning when the installer runs. Click More info, then Run anyway.
SmartScreen warns about any installer it hasn’t seen many people download yet. The installer is safe — it’s the same file linked from downloads.florists.digital.
4

Allow it through your antivirus

If your antivirus or endpoint-protection software (Norton, McAfee, Bitdefender, Sophos, ESET, or Windows Defender on stricter settings) flags Connect or quarantines it, whitelist Connect and let the installer through. This is a common blocker on shop PCs that came with antivirus pre-installed. We can’t advise on third-party antivirus software — check the maker’s documentation, or ask your IT support to whitelist Connect for you.
5

Finish the install

Follow the prompts to the end. Connect launches automatically and opens the setup wizard.

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Setup wizard

If you’re not ready to pair Connect with your shop yet, click Skip Setup on the welcome screen and come back later. When Connect opens, you’ll see a welcome screen with a four-step progress bar at the top — Login, Receipt, Drawer, Label. Click Get Started to begin.
1

Connect to Digital Florists

There are two ways to pair Connect, and both live on the same page in Digital Florists: Settings > Advanced > Integrations > Connect.Use the connection link (easiest). Open that page in your browser and click the connection link. Connect comes to the front and asks you to confirm the shop you’re connecting to — click Connect. Once it shows Connected, the wizard moves straight on to the receipt printer step.Or paste your access token. Copy the token from the same page, paste it into the wizard, and click Connect & Continue. Connect tests the link to your shop and shows a green Connected banner with your shop’s address.Already paired to a different shop? Connect warns you before replacing the connection, and your printer setup is kept. If a connection link won’t open or has gone stale, generate a fresh one from the same page in Digital Florists.
If Connect spots an existing connection from a previous install, it’ll skip ahead. Click Continue to Printer Setup, or Use a different instance to pair fresh.
2

Choose your receipt printer

Before you start, make sure your receipt printer is fully set up following the manual that came in the box — unboxed, paper loaded, powered on, and (for network printers) connected to the same network as your computer. Connect can only find printers that are already up and running.
Connect looks for receipt printers on the till computer and your local network. Each one appears as a card.Click Test Print on the printer you want to use. A short test slip prints. If it looks right, click Use This Printer to save it.If your printer doesn’t appear, click Search for Printers to scan again. For a network printer with a fixed address, click Enter Network Printer Address and type in the host and (optionally) a friendly name. Connect tests the connection before saving.If you don’t have a receipt printer yet, skip this step.Supported receipt printers →
3

Test the cash drawer

Most cash drawers plug into the receipt printer with the cable that came in the box. Click Open Drawer and listen for the click.Confirm whether the drawer opened when prompted. Saving routes you on; declining surfaces troubleshooting tips. Common fixes are checking the cable from the drawer to the printer, and making sure the drawer key is in the unlocked position.If you don’t use a cash drawer, click Skip — I don’t use a cash drawer.Cash drawer wiring →
4

Set up a label printer (optional)

Connect now looks for label printers. If yours connects through your operating system’s own printer list, add it there first so it appears here automatically.For each printer it finds, you can:
  • Pick the label stock — choose the roll size loaded in the printer (e.g. 62mm continuous, 102 x 152mm).
  • Print landscape address labels — turn this on for our classic landscape delivery-label layout with your logo at the top.
  • Include your saved business logo — only shown when landscape labels are on. Prints your saved logo at the top of each label.
Click Test Print to print a sample label. If it looks right, the printer is saved and the wizard moves on.If you don’t print labels, click Skip — I don’t print labels.Supported label printers →
5

Finish setup

The Setup complete screen shows the web address for your POS. Click Copy to grab it for your browser’s bookmarks or home screen.A toggle on the same screen lets the Digital Florists App on phones and tablets reach this computer, with a Test reachability check. See Connect settings for the detail.Click Finish Setup to save your choices, then Open Digital Florists POS to launch your till.
Printing from the web app won’t work until you click Finish Setup on the final step. Closing the wizard before that point leaves your printers unsaved.
Once saved, Connect tucks itself into the system tray in the bottom-right of your taskbar. If you can’t see the icon, click the small chevron (^) — Windows hides less-used tray icons behind it.

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Where Connect lives

After setup, Connect runs quietly in the system tray — the row of small icons in the bottom-right of your taskbar, next to the clock. If you can’t see it, click the chevron (^) to reveal hidden icons. Right-click the Connect icon for:
  • Open App — bring the main window back.
  • Settings — jump straight to Connect’s settings.
  • Clear Interflora Sign-In — wipe your saved Interflora session if Relay is misbehaving.
  • Quit — fully close Connect. Closing the window only hides it; this is the only way to stop it running in the background.

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Launch at login

Connect is set to launch at login by default, so it’s ready every time you start your PC. It launches hidden — no window flashes onto your screen, just the tray icon appears. You can toggle this in Settings > Advanced settings > Launch at login.

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Re-running setup

If you swap printers, replace a cash drawer, or move Connect to a new shop, run the wizard again.
  1. Right-click the Connect icon in the system tray and click Open App.
  2. Go to Settings > Printers.
  3. Scroll to Need to change printers? and click Run Setup Wizard Again.
The wizard reopens from the start. Connect stays paired with your shop, so you can usually skip the connection step and go straight to picking printers.
If you’re plugging a Star receipt printer in by USB, see Star USB on Windows. Connect prompts you to install a small driver helper the first time and walks you through it.

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Common questions

Windows SmartScreen warns about installers it hasn’t seen many downloads of yet. Connect is published by a small developer, so it can take a while for the warning to go away. The installer from downloads.florists.digital is safe — click More info > Run anyway to continue.
See Star USB on Windows for the driver helper Connect installs the first time. Once that’s in, the printer behaves like any other Star receipt printer.
No. Connect is 64-bit only and needs Windows 10 or later.
Yes, but only in the background. Closing the main window just hides it — Connect keeps running in the system tray and handles printing on demand. To fully stop it, right-click the tray icon and click Quit.

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What’s next?

Printers

Supported receipt and label printers, plus how to connect them.

Relay

Automate Interflora and eFlorist order sync.

Connect settings

Configure Connect after setup — logo, font, auto-start, and more.
Last modified on June 10, 2026