Point of Sale (POS)

The Point of Sale (POS) is a distinct interface designed purely for speed. Unlike the standard Order Management screens, the POS is built for “Cash & Carry” transactions where efficiency is paramount. It supports barcode scanning, receipt printing, and integrated cash drawers.

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Session Management

To ensure financial accountability, the POS operates in Sessions. You cannot process a sale without an active session.

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Opening the Till

At the start of the day (or shift), you must “Open the Till”.

1. Count the Float: Manually count the cash in the drawer.
2. Enter Denominations: Input the quantity of each coin and note (e.g., 5x £10 notes).
3. Confirm: The system records this as your Opening Float.

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Closing the Till (Z-Report)

At the end of the day, you perform a Close Session.

• Cash Up: Re-count the drawer. The system compares your count against the Expected Cash (Opening Float + Cash Sales).
• Discrepancy: Any variance (Over/Under) is highlighted in red and logged for the manager.
• Z-Report: A thermal receipt prints automatically, summarizing the session’s financial performance.

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Processing Sales

The interface is optimized for touchscreens and barcode scanners.

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Adding Items

• Barcode Scan: The system listens for input constantly. Simply scan a product barcode at any time to add it to the cart.
• Quick Keys: Common items (e.g., “Handtied Bouquet”, “Delivery Charge”) are available as touch-buttons on the right-hand grid.
• Misc Item: Use the “Custom Amount” button to ring up non-stock items on the fly.

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Taking Payment

The POS supports Split Payments and multiple tender types.

• Cash: Tap the quick-cash buttons (e.g., “£10”, “£20”) for instant change calculation.
• Card: Integrated with your terminal (pushed via Cloud API) or capable of recording a standalone terminal transaction.
• On Account: Assign the sale to a registered Customer to invoice them later.

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Hardware & Connectivity

The POS creates a bridge between your web browser and physical hardware.

• Receipt Printers: Supports standard ESC/POS thermal printers (Epson TM-T88, Rongta, Star Micronics).
• Cash Drawers: Must be connected via the RJ11 (Telephone style) cable directly to the Printer, not the computer. The printer triggers the drawer kick.
• Scanners: Any USB scanner in “HID Mode” (Keyboard Emulation).

The Point of Sale (POS) is designed for speed. It allows you to process walk-in sales, take cash/card payments, and manage your daily till sessions.

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Starting a Session

Every day starts with opening a Till Session.

1. Count the float: Enter the quantity of each coin/note in the drawer.
2. Open Session: The system records the opening balance.

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Processing a Sale

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Adding Items

• Barcode Scanner: Scan any product to add it instantly to the cart.
• Quick Search: Type “Rose” or “Lily” to find items manually.
• Misc Item: Quickly add a non-stock item with a custom price.

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Taking Payment

• Cash: Enter the amount tendered; the system calculates change.
• Card: Integrated with your card terminal for seamless payment.
• Pay by Order ID: Useful for customers paying for a phone order in-store. Click “Pay by Order ID” and enter the order number.

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Parked Sales

If a customer forgets their wallet, you can Park the sale and serve the next person.

• Click Park Sale.
• Recall it later from the Parked Sales list.

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End of Day

When you’re finished:

1. Click Close Session.
2. Cash Up: Enter the final count of cash in the drawer.
3. Discrepancy Check: The system highlights any under/over amounts.
4. Z-Report: Prints a summary of the day’s takings.

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Hardware Support

Digital Florists supports:

• RONGTA / EPSON Receipt Printers.
• Cash Drawers (RJ11 connection to printer).
• Barcode Scanners (USB HID mode).