Promotions let you create discount codes that customers can use when ordering. Use them for seasonal campaigns, loyalty rewards, or to drive sales during quieter periods.Documentation Index
Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
Use this file to discover all available pages before exploring further.
Creating a discount code
Go to Settings > Promotions and click Create Promotion.Set the code
Enter a memorable code your customers will type at checkout (e.g., SPRING20, WELCOME10, FREEDELIVERY).
Choose the discount type
Pick how the discount works:
- Percentage takes a percentage off the order (e.g., 20% off)
- Fixed Amount takes a set amount off (e.g., £10 off)
- Free Product adds a specific product to the order at no charge
Set conditions
Control when the code can be used:
- Minimum order value (e.g., only valid on orders over £40)
- Date range (e.g., 1st to 14th February for Valentine’s)
- Free product variant (for Free Product promotions, choose which variant is added to the order)
- Apply to fulfilment (optionally reduce the delivery charge as well as the product price)
Managing promotions
Promotions are controlled by their date range:- If the current date is between the start and end dates (or no dates are set), the code is active and can be used
- If the end date has passed, the code is expired and is no longer valid
- To remove a promotion early, delete it from the list
Common questions
Can a customer use multiple discount codes on one order?
Can a customer use multiple discount codes on one order?
Only one discount code can be applied per order. If you want to offer a combined deal, create a single code that covers everything.
Can I apply a discount manually on a phone order?
Can I apply a discount manually on a phone order?
Yes. When creating an order manually, you can apply any active promotion code during the pricing step.
What’s next?
Products
Manage your product catalogue and pricing.
Orders
See how discounts appear on orders.