What is a device?
A device is a named till point linked to a location. If your shop has one counter, you’ll have one device. If you have two tills side by side, or multiple shop locations, you’ll have a device for each. Every device tracks its own:- Accepted payment methods — which methods customers can use at that till
- Printer settings — whether receipts print automatically and which printer is connected
- Petty cash — whether petty cash movements are enabled
- Till sessions — a full history of every session opened and closed on that device
Creating a device
Before you can use the POS, you need at least one device. Go to Settings > Advanced > Devices and click Create. Give the device a name (e.g., “Main Till”), select its location, and add a description. Click Create to save it.Registering a device
When you open the POS for the first time on a new browser or machine, you’ll see the device registration screen. This links your browser to a specific device.Open the POS
Navigate to the POS from your dashboard. If no device is registered on this browser, the registration screen appears automatically.
Choose your device
You’ll see a list of available devices for your location. Each one shows its name and status — Available or Registered (already in use on another browser).
Your browser remembers which device it’s registered to. Next time you open the POS, it skips the registration screen and goes straight to your till.
Device settings
Each device has its own settings, managed in Settings > Advanced > Devices. Here’s what you can control:Accepted payment methods
Choose which payment methods are available on each device. For example, you might enable cash and card on a main till but only card on a self-service kiosk. See Transactions & Payments for details on each method.Printer settings
If you’re using Digital Florists Connect for receipt printing, each device has its own printer setup:- Enabled — turn receipt printing on or off for this device
- Port — the port Connect is listening on
- Codepage — character encoding for your printer (most shops use the default)
- Auto-receipt — when turned on, receipts print automatically after every sale without prompting
Petty cash
Enable or disable petty cash tracking on each device. When enabled, staff can record small cash movements (paying a supplier, topping up stamps, etc.) during a session. These are factored into your End of Day count. When disabled, the petty cash option doesn’t appear.Multi-till setups
If you run more than one till, each one is a separate device with its own session. This means:- Separate sessions — each till opens and closes independently, with its own float count, transaction history, and End of Day report.
- Different payment methods — one till might accept cash and card while another only accepts card.
- Different printers — each till can print to its own receipt printer.
- Separate staff — each session records which team member is working that till.
Device status
Devices show one of two statuses:| Status | Meaning |
|---|---|
| Available | The device is free and can be registered to a browser. |
| Registered | The device is already linked to another browser. Only one browser can use a device at a time. |
Hardware
All hardware connects through Digital Florists Connect, the desktop app that sits between your browser and your printers.Receipt printers
Digital Florists works with thermal receipt printers using ESC/POS (Epson and generic) or StarPRNT (Star Micronics) protocols. Both 58mm (narrow) and 80mm (standard) paper widths are supported. Certified models:| Brand | Models |
|---|---|
| Star Micronics | TSP143III series, TSP100 series, mC-Print3, mC-Print2 |
| Epson | TM-T20 series, TM-T88 V/VI/VII, TM-m30 series |
Label printers
For delivery labels showing the recipient’s name, address, order number, and a QR code:| Brand | Protocol | Certified Models |
|---|---|---|
| Zebra | ZPL | ZD420, ZD620, GK420d/t |
| Brother | HTML (via system driver) | QL-820NWB, QL-810W, QL-1110NWB |
| DYMO | DYMO XML | LabelWriter 450, LabelWriter 4XL, LabelWriter 550 |
Cash drawers
Cash drawers connect to your receipt printer via the RJ12 cable (the wider phone-style connector on the back of the printer), not directly to your computer. When a payment is confirmed at the POS, Connect sends a signal through the printer to open the drawer.The cash drawer opens independently from printing. It doesn’t wait for print jobs in the queue — the drawer opens instantly when a payment goes through.
Common questions
Can I switch devices on the same browser?
Can I switch devices on the same browser?
Yes. De-register your current device and the registration screen will appear again, letting you pick a different one.
What if I only have one till?
What if I only have one till?
You’ll have one device. Select it when you first open the POS and your browser remembers it from then on. Nothing else to worry about.
Do I need a device for each physical machine?
Do I need a device for each physical machine?
Yes. Each browser or machine that runs the POS should be registered to its own device. This keeps sessions, cash counts, and receipts separate.
Can two browsers share the same device?
Can two browsers share the same device?
Where do I create new devices?
Where do I create new devices?
Devices are created and managed in Settings > Advanced > Devices. You can add as many devices as you need for your location.
Can I use a regular office printer for worksheets?
Can I use a regular office printer for worksheets?
Yes. Worksheets and order documents print through your browser’s built-in print function, which works with any printer on your computer. Connect is only needed for thermal receipt printers, label printers, and cash drawers.
What if my printer isn't detected?
What if my printer isn't detected?
Check that Connect is running and that the printer is powered on and connected. Click Discover Printers in Connect to scan again. For network printers, try entering the IP address manually. See the Connect troubleshooting guide for more help.
Do I need Connect for barcode scanners?
Do I need Connect for barcode scanners?
No. USB barcode scanners work as keyboard devices — they type the barcode number into whatever field is active on screen. Just plug the scanner in and scan a barcode while the POS search field is focused. No extra software is needed.
Can I use the same printer for receipts and labels?
Can I use the same printer for receipts and labels?
No. Receipt printers and label printers use different paper and protocols. You’ll need a separate printer for each purpose.
What’s next?
POS Overview
Learn how the POS works from start to finish.
Transactions & Payments
Every payment method and how they work.
Digital Florists Connect
Set up receipt printers and cash drawers.
End of Day
Close your till and review the day’s takings.