Closing the till
From the POS, click the settings icon and choose Close Register, or navigate directly to the End of Day screen.Count your cash
Count all the cash in your drawer. If is enabled, enter the number of each coin and note — the system calculates the total for you. Otherwise, enter the total amount directly.
Enter counted and banked amounts
For each payment method, enter two numbers:
- — the total you have on hand (for cash, this comes from your denomination count)
- — the amount you’re putting in the safe or taking to the bank
Record petty cash (if applicable)
If you made any petty cash movements during the session, they’ll be shown here. The net petty cash (in minus out) adjusts the expected cash amount, so your count should still balance.
Add notes (optional)
Use the notes field to record anything unusual — “£5 short, possible miscounted change on the Smith order” or “Paid window cleaner £15 from till”.
You can close the till even if there’s a variance. Discrepancies are logged but don’t block you from closing. Use the notes field to explain any differences.
The variance grid
The heart of the End of Day screen is the — a row for each payment method showing:| Column | What it shows |
|---|---|
| Payment Method | Cash, Card, Gift Card, Account, etc. |
| Counted | What you physically counted or confirmed |
| Banked | How much you’re depositing |
| Expected | What the system calculated from all payments during the session |
| Variance | The difference between Counted and Expected |
Petty cash
If is enabled on your device, you can record small cash movements during your session — like paying a supplier in cash, topping up the stamp fund, or receiving cash from another till. Each petty cash movement records:- Direction — in or out
- Amount
- Category — what it was for (configurable by your shop)
- Reference — an optional reference number or name
- Note — any extra detail
- Attachment — you can upload a photo of a receipt (JPEG, PNG, or PDF)
The EOD report
After closing, you’ll see a full End of Day report with seven tabs:Transactions
A list of every transaction processed during the session — sales, refunds, and adjustments. Each row shows the transaction ID, amount, customer (if assigned), payment status, and timestamp.Payments
Every individual payment recorded during the session. If a customer split their payment across cash and card, each part appears as a separate row. Shows the payment method, amount tendered, change given, and who processed it.Tax breakdown
Your sales grouped by tax rate. Shows the net amount, tax amount, and gross amount for each rate. Useful for VAT reporting.Product breakdown
Every product sold during the session with quantities and totals. Helps you see what sold well today.Payment method breakdown
A summary of sales by payment method — how much came in via cash, card, gift card, account, etc. This mirrors the variance grid but shows the full picture including the expected, counted, and banked amounts.User breakdown
If multiple team members processed sales during the session, this shows how much each person sold. Useful for tracking performance or debugging discrepancies.Petty cash
All petty cash movements during the session, with direction, amount, category, reference, and any attached receipts. Shows the totals for cash in, cash out, and the net effect on your drawer.Past sessions and exports
You can review any previous till session and export EOD data from Analytics > Reports > EOD Reports. See End of Day Reports for full details on browsing session history, date range reports, and Excel exports.Common questions
Can I close the till if there's a discrepancy?
Can I close the till if there's a discrepancy?
Yes. Variances are recorded but don’t block you from closing. Add a note explaining the difference. If discrepancies are frequent, check that all cash refunds and petty cash movements are being recorded.
Can someone else close the till?
Can someone else close the till?
Yes. The system records both who opened and who closed the session. A shift handover mid-day is fine.
What's the difference between Counted and Banked?
What's the difference between Counted and Banked?
Counted is the total you have on hand for that payment method. Banked is how much you’re depositing or putting aside. For example, you might count £500 in cash but only bank £400, keeping £100 as tomorrow’s float.
Do card payments need to be counted?
Do card payments need to be counted?
Technically no — the system knows exactly what was processed through the terminal. But the Counted field for card payments lets you cross-check against your terminal’s own end-of-day total, which is good practice.
What if I forgot to record a petty cash movement?
What if I forgot to record a petty cash movement?
Your expected cash will be off by that amount, showing a variance. You can add a note when closing to explain it. For future reference, record petty cash movements as they happen so your count balances at the end of the day.
Can I reopen a closed session?
Can I reopen a closed session?
No. Once a session is closed, it’s final. If you need to make a correction, open a new session and process an adjustment. The audit trail preserves both the original close and the correction.
Where do I find the Z-Report?
Where do I find the Z-Report?
The Z-Report prints automatically when you close the till. You can also view and reprint it from the session’s End of Day report in Analytics > Reports > EOD Reports.
What’s next?
Point of Sale
Back to the main POS guide.
Refunds
Process refunds at the till.
Analytics
See your POS data alongside other business metrics.
Exports
Export your financial data for accounting.