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A venue is a saved address you reuse across multiple events. Most wedding florists end up working at the same dozen places regularly. By saving each one as a venue, you only enter the address once and then pick it from a list every time you set up an event there.
This page covers features gated by Manager-tier permissions. Managers and Admins have these by default; your administrator can adjust who has them in Settings > Team.

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Adding a venue

Go to Events > Venues and add a new venue. Each venue has two fields:
  • Venue name — what you call the place (“The Old Barn at Greenmount”).
  • Address — enough of the address to find the venue. It’s the same address screen used for customer addresses, and it follows the same rule on addresses without a postcode.
That’s it. Venues are a lightweight address book, not a full venue profile.

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Using a venue on an event

When you create or edit an event, the Venues section lets you search your saved venues by name or address. Pick one and the venue name and address fill in automatically. You can also type any name into the search field to create a one-off venue for that event — useful for a bride’s home, a private garden, or anywhere you’re unlikely to work again. One-off venues are stored on the event only; they don’t add to your saved venues list. If you want to save a one-off venue for future use, add it to Events > Venues separately. There’s no shortcut from the event create form.

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Delivery windows

Record when the flowers are due at each venue on an event. A church at 9am and a reception at 2pm are two different times on the same wedding, and this is where you put each one. Set Delivery window to how the time reads, then fill in the time itself.
  • AT — a set time.
  • AM or PM — a morning or afternoon delivery, with an optional time alongside.
  • BEFORE or AFTER — a cut-off in one direction.
  • BETWEEN — a window, using Delivery window from and Delivery window to.
Leave it on No set time until the venue confirms access.

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Where the window goes

Pick a venue on an order in the event’s order screen and the delivery time fills in from that venue’s window. It’s a starting point, so change it on any order that needs a different time. Your client sees the window in plain words on their proposal, alongside the venue’s other details. A between-window reads Between 9:00am and 11:00am, an AT time reads At 9:00am, and an AM or PM window reads Morning or Afternoon.
Put a window in when you first add the venue, even an approximate one. A BEFORE time on a church is usually enough to stop a run being built the wrong way round, and you can tighten it once the venue confirms access.

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Editing or removing a venue

Edit a venue any time from Events > Venues. Changes apply to future events that link to the venue. Events created before the change keep the venue name and address as they were at the time, so historical quotations and proposals stay accurate. Deleting a venue unlinks it from past events but leaves the venue name and address on each event record intact.

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Common questions

Not on the venue record itself. Venues only hold a name and an address. For one-off details like “the entrance is around the back” or “ring the bell at the side door”, use the event’s notes and attachments. For proposal photography of a venue, upload images directly to the Venue section in the proposal designer.
Yes. Add a venue, then click Add venue to add another — useful when a wedding ceremony is at a church and the reception is at a different location. Give each one its own delivery window so the orders you raise carry the right time.
Pick a venue on an order and its window fills the time in. Anyone can change it on the order afterwards, and the venue keeps its own window either way. Change the venue’s window if you want the new time on future orders too.

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What’s next?

Creating an event

Use a saved venue when setting up a new event.

Proposals

Show your client a polished venue section with photos and a map.
Last modified on September 15, 2026