This guide covers how your shop floor team can use the Digital Florists App to view orders, scan QR codes, mark arrangements as ready, and manage daily tasks.Documentation Index
Fetch the complete documentation index at: https://docs.florists.digital/llms.txt
Use this file to discover all available pages before exploring further.
Your dashboard
When you open the app as a florist, you’ll see a welcome screen with your name and quick-access cards for the features available to you:- Orders - View and filter today’s orders
- Mark Orders Ready - Scan order QR codes to set them to Ready status
- Task List - View and manage today’s tasks
- Create Task - Add a new task for your team
Viewing orders
Tap Orders to see your order list. This screen gives you a full view of what needs doing today.Date navigation
Use the arrow buttons at the top to move between days. You can view today and future dates. The current date is shown in the centre.Filtering orders
You can filter orders in several ways:- Fulfilment method - Tap All, Delivery, Collection, or the More menu for Relay and Courier orders
- Status - Tap the summary cards at the top to filter by Confirmed, Ready, or Delivering. Tap again to clear the filter.
- My Orders / All Orders - If your shop uses order assignments, you can switch between orders assigned to you and all orders. This shows a count for each view. Users with the App: Assigned Items Only permission don’t see this toggle — their list is always restricted to items assigned to them.
Summary cards
At the top of the order list, three coloured cards show your counts at a glance:| Card | What it shows |
|---|---|
| Confirmed | Orders confirmed and ready to be made (includes picked orders) |
| Ready | Arrangements that are finished and ready for delivery or collection |
| Delivering | Orders currently out for delivery |
Unconfirmed orders
If there are unconfirmed orders, they appear in a collapsible amber section at the top of the screen. Tap to expand and view them. These are view-only in the app. To confirm orders, use the web dashboard.Finding an order
There are two ways to find a specific order:- Search - Tap the search icon to open the Find Order screen. Search by order number or customer name.
- Scan QR code - Tap the green QR scan button in the bottom-right corner to scan an order’s QR code from a printed worksheet or label.
Viewing order details
Tap any order to see its full details:- Order number and status
- Customer name and contact details
- Recipient name and delivery address
- Card message and special notes
- Products with quantities
- Delivery time slot
- Fulfilment method (Delivery, Collection, Relay, etc.)
Mark Orders Ready
This is the fastest way to update multiple orders as you finish making arrangements. It uses your phone’s camera to scan QR codes from printed worksheets or labels.Open Mark Orders Ready
From the florist dashboard, tap the Mark Orders Ready card. The camera opens automatically.
Scan order QR codes
Point your camera at the QR code on each order’s worksheet or label. The app scans it automatically and marks the order as Ready.The app gives you visual and haptic feedback so you know whether each scan registered, was a duplicate, or failed.A feedback bar below the camera shows the last scan result.
Take a photo (optional)
If the Take photo after scan toggle is on, the camera opens after each successful scan so you can photograph the finished arrangement. This photo is attached to the order. Toggle it off if you don’t need photos.
Scanning an order
The Scan Order feature (the green QR button on the orders screen) lets you quickly find a specific order by scanning its QR code. Unlike Mark Orders Ready, this just opens the order details without changing its status. It’s useful when you need to check an order’s card message, delivery address, or product list.Managing tasks
Tap Task List from the dashboard to see your tasks. Tasks show the task name, description, due date, and status. You can:- View task details - Tap any task to see its full description, checklist items, and assigned team members
- Check off items - If a task has a checklist, tick items off as you complete them
- Update task status - Mark tasks as complete when you’re done
Creating a task
Requires the Tasks (Manage) permission. Managers and Admins have this by default; your administrator can adjust who has it in Settings > Team.
What you can see
What appears in the app depends on which permissions your administrator has granted you:| Permission | What you can do |
|---|---|
| Orders (View) | See orders and order details |
| Orders (Manage) | View orders plus the Mark Orders Ready scan-and-set feature |
| Tasks (View) | See the task list and task details |
| Tasks (Manage) | View tasks, create new tasks, and update statuses |
| Driver App Access | See the Driver tab with delivery runs |
| App: Assigned Items Only | Restricts your order and task lists to only items assigned to you. Shows a “Showing orders/tasks assigned to you” banner in the app. |
What you actually see depends on the specific permissions set for your account, not just your role label — your administrator can mix and match the items above per team member. See Team settings for the full role and permission breakdown.
Common questions
Can I create orders from the app?
Can I create orders from the app?
No — orders are created from the dashboard or POS in your browser. The app is for viewing orders, scanning QR codes, marking orders ready, and managing tasks. On your phone you can use the full Digital Florists platform by going to your shop’s URL in a browser.
Is this the same as the dashboard?
Is this the same as the dashboard?
The app covers the most common daily tasks: viewing orders, updating statuses, scanning QR codes, and managing tasks. For everything else (editing orders, creating delivery runs, managing products, reports, and settings), use the dashboard on a computer or tablet browser.
Can I use the app and the dashboard at the same time?
Can I use the app and the dashboard at the same time?
Yes. Changes sync between the app and the dashboard within a few seconds. If you mark an order as ready in the app, it appears as Ready on the dashboard shortly after.
Can I see orders for other days?
Can I see orders for other days?
Yes. Use the arrow buttons at the top of the orders screen to navigate to different dates. You can view today and any future date.
What does the amber 'Unconfirmed' section mean?
What does the amber 'Unconfirmed' section mean?
These are orders that haven’t been confirmed yet. You can view them in the app, but to confirm them you’ll need to use the web dashboard.
Can I filter to just my assigned orders?
Can I filter to just my assigned orders?
Yes, if your shop uses order assignments. A toggle appears at the top of the orders screen letting you switch between My Orders and All Orders, with counts for each.
The QR code won't scan
The QR code won't scan
Make sure the QR code is well-lit and not crumpled. If it still won’t scan, use the Enter ID button to type the order number manually. If your camera isn’t working, check that you’ve granted camera permission to the app in your phone’s settings.
What’s next?
Digital Florists App
Back to the app overview, download links, and setup.
For Drivers
How drivers use the app to manage deliveries.
Orders
Learn about order statuses and management on the dashboard.
Tasks
Managing your team’s task list on the dashboard.