Skip to main content
Your weekly hours decide which days and times your team can book a delivery or a collection for.
This page covers features gated by Admin-tier permissions — typically Settings access. Admins have these by default; your administrator can adjust who has them in Settings > Team.
Go to Settings > General, open the Hours & delivery tab and choose Opening hours.

Your weekly hours

Switch on Set weekly opening hours, then switch on each day you open and set when it Opens and Closes. Deliveries and collections both follow these hours. Press Save opening hours when you’re done. Leave the switch off and your team can book an order for any day of the week. Press Split hours on a day to add a second pair of times, which is how you record a lunchtime closure.
Opening hours form showing Monday to Friday open 08:30 to 17:30, Saturday 08:30 to 13:00, Sunday closed, with Same day order by fields blank and a Deliveries have their own hours toggle switched on below.

Switch each day on and set when it opens and closes. The Deliveries have their own hours switch underneath gives deliveries a shorter day.

Hours for deliveries only

If your deliveries stop earlier than the shop does, switch on Deliveries have their own hours underneath and set them. Press Copy opening hours to start from the hours above and adjust from there, then press Save delivery hours. Collections keep following the opening hours whatever you set here.

The same day order by column

Once you accept same day orders, each weekday gains a Same day order by column. Put a time against a day to give it its own deadline, such as a Saturday you close early on. Leave it blank and the day uses the shop’s Order by time, set under Surcharges.

Closed days and different hours

Add your one-off dates in Closed days & different hours, such as bank holidays, the Christmas break or a half day. Select a day on the calendar, or drag across several, then choose Close the shop or Open different hours. Add dates gives you a blank row to type into instead.
Closed days and different hours card with a September calendar on the left and five upcoming rules on the right: Stock take closed, Christmas Eve open 08:30 to 13:00 every year, and Christmas Day, Boxing Day and New Year's Day closed every year

Closed days & different hours: select dates on the calendar, and each rule lists its dates, whether the shop is closed or opens different hours, and whether it repeats every year.

Name each row so your team recognises it, then set the From and To dates. Under On those days, pick Closed or Open different hours. Different hours ask for the Opens and Closes times to use on those dates. Use Applies to if the date only affects deliveries or only affects collections. Tick Every year and the date repeats, so you set Christmas Day up once. Dates that have passed move into a list of their own, so you can clear them out when the calendar gets crowded.

What a closed day does on the order form

Closed dates are marked on the order form’s date picker. What your team can do with one is the choice you make in Booking rules. With See a warning and can continue the date stays pickable and a line under the picker says the shop is closed that day. With Cannot take the order the date is struck through and the order won’t save for it.
Check your saved closed dates before the next holiday. A date left over from last year still closes the shop if it was set to repeat, and a break you haven’t added yet is bookable.

The opening hours message

When you save your hours, Digital Florists writes an opening hours message from them, and you can read it under Opening hours message. Any customer message that mentions your opening hours uses that wording. When you’d rather say it your own way, type your wording under Use your own wording instead. Clear that box to go back to the message written from your hours.

Common questions

Yes. Weekly hours, delivery hours and closed days all belong to the shop, and you switch shop in the Set per shop band.
It appears once Accept same day delivery orders is switched on under Surcharges.
No. Collections follow the weekly opening hours. Deliveries have their own hours changes deliveries alone.

What’s next?

Delivery options

The options your team offers and what each one costs.

Delivery areas & prices

Where you deliver and what each area costs.

Surcharges

Busy day extras and your same day deadline.

Booking rules

Notice, how far ahead orders go, and what a broken rule does.

Create an Order

See the hours and warnings as you take an order.
Last modified on September 15, 2026