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Documentation Index

Fetch the complete documentation index at: https://docs.florists.digital/llms.txt

Use this file to discover all available pages before exploring further.

Connect’s eFlorist integration opens the eFlorist portal inside a desktop window so you can sign in once and have your relay orders flow straight through to Digital Florists. When you accept an order in the portal, Connect grabs the makeup sheet and pushes it into your Digital Florists dashboard — no copy-paste, no separate logins.

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What it does

Once you’ve signed in to the eFlorist portal through Connect, the integration:
  • Pulls orders from eFlorist as you accept them in the portal
  • Downloads the makeup sheet for each order using your signed-in session
  • Forwards everything to your Digital Florists dashboard
  • Skips orders that are already in Digital Florists, so re-accepting a batch won’t create duplicates

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Setting it up

1

Open Connect's Dashboard

Launch Connect. The Dashboard is the screen you land on.
2

Open the eFlorist portal

Click Open eFlorist Portal. Connect opens the eFlorist portal in its own window.
3

Sign in to eFlorist

Sign in with your normal eFlorist credentials. Connect keeps the session on this device, so you won’t be prompted again unless eFlorist expires it or you clear it yourself in Settings > Relay Settings > Clear eFlorist Sign-In.
4

Accept an order to test

Open a test order in the portal and accept it as you normally would. Check that the order appears in your Digital Florists dashboard.
Enable Launch at Login in Advanced Settings so Connect starts with your computer and the eFlorist portal is one click away.

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How orders flow

The key difference from Interflora: eFlorist orders come through when you’re using the portal. Connect picks them up when you click Accept or Accept All. So your routine stays the same as before:
  • Open the eFlorist portal from Connect
  • Work through new orders as they arrive
  • Click Accept (or Accept All) — Connect forwards each one to Digital Florists in the background
Once an order is in Digital Florists, you manage its lifecycle there — Prepared, Out for Delivery, Delivered. Neither Connect nor eFlorist pushes those status updates back to the portal, so treat the eFlorist portal as the inbound feed and Digital Florists as where the fulfilment lives.
Both eFlorist and Interflora relays are inbound-only. Connect reads orders from each portal — it doesn’t send delivery progress back to either one.
The Enable relay automations master toggle in Settings > Relay also applies to eFlorist. With the toggle off, Connect won’t pull from eFlorist even while you’re using the portal — turn it back on to resume.

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Session expiry

eFlorist sessions can drop for the usual reasons — long idle time, password change, or eFlorist forcing a re-login. If sign-in pages keep looping or the portal asks you to log in again, Connect will usually reset the session for you. If you want to force a fresh sign-in:
1

Go to Settings > Relay

Open Connect > Settings > Relay.
2

Clear the saved sign-in

Click Clear eFlorist Sign-In on This Device. This wipes the saved session and closes any open portal windows.
3

Sign in again

Open the portal from the dashboard and sign in as normal.
Clearing the eFlorist session only affects this device. If you sign in to eFlorist on another computer through Connect, that session stays signed in until you clear it there too.

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Common questions

No. eFlorist orders come through when you accept them in the portal — either individually or via Accept All.
No. Connect doesn’t push delivery statuses back to eFlorist — and it doesn’t push them back to Interflora either. Manage the order’s fulfilment lifecycle in Digital Florists and treat the eFlorist portal as the inbound feed.
Connect checks with Digital Florists before creating anything. If the order’s already on file you’ll see a message telling you so — no duplicate is created.
Clear the eFlorist session in Settings > Relay and sign in again. If it keeps happening, check that you’re not also signed in to eFlorist in another browser or on another device, which can sometimes invalidate the session.
First check the eFlorist portal itself — has the order actually been accepted? If yes, try re-opening it in the portal. If it’s already in Digital Florists from a previous run, you’ll see a message telling you the order is already in Digital Florists. If it still doesn’t show, contact us at hello@digitalflorists.com.
No. Use your normal eFlorist florist account. Connect keeps its own signed-in session on this device so it doesn’t clash with eFlorist in your regular browser.
Yes. Each relay runs in its own window with its own sign-in, so you can keep both signed in and switch between them as needed.

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What’s next?

Relay overview

See how relay works across Interflora and eFlorist.

Interflora relay

Sign in to Florist Hub and bring Interflora orders into Digital Florists.

Connect printers

Print makeup sheets and delivery labels automatically.

Connect settings

Clear a sign-in, change polling, toggle relay automations.
Last modified on May 14, 2026